Support Center > Knowledge base> Category: General Questions
Category: General Questions
26 Articles
Orange arrow I'm wiring my business for the laser and am running 220V. What cord end will I be receiving with my machine?

10834 views
  Systems: All Epilog's laser systems use auto-switching power supplies accommodating 110 to 240 volts at 50-60Hz. We recommend a dedicated 15A breaker regardless of voltage. If you are going to be running your laser on a 220V and are located in the United States, you will receive a cord with a NEMA...
Tagged: 220v, plug


Orange arrow How do I keep the laser head from moving out from home position when I hit the Focus button?

4136 views
  Click here to see a video of how to use the Stop/Focus feature to keep the laser head from moving....
Tagged: auto focus


Orange arrow What is the maximum table weight of my machine?

6795 views
  Static: Lifting: Epilog Zing 16 and 24 50 lbs (22.7 kg) 25 lbs (11.5 kg) Epilog Mini 18 and 24 50 lbs (22.7 kg) 25 lbs (11.5 kg) Epilog Helix 24 70 lbs (32 kg) 30 lbs (14 kg) Epilog Fusion 32 and 40 200 lbs (90 kg) 100 lbs (46 kg) Epilog Legend 36EXT 90 lbs (41 kg...
Orange arrow Which uninterruptible power supply is best for my Epilog Laser system?

8878 views
  Selecting an Uninterruptible Power Supply for your Epilog Laser System Spring is a time for many things, including unpredictable weather. While many people have battery backup for clocks, computers and other important devices, many don’t think of taking this important precaution when it come...
Tagged: power supply


Orange arrow How can I use an Epilog Laser on PCBs?

19119 views
  One of the most common questions we get at Epilog is "can your lasers do printed circuit boards?" The answer is multifaceted and, depending on the application, there are some ways to use lasers with PCBs. Here we'll take a look at the some PCB applications suited for a laser as well as those that a...
Orange arrow How does the resolution I choose affect my engraving?

13667 views
  Higher laser resolution equates to finer detail in your engraving. With the exception of the Zing Starter Series, which goes up to 1000 DPI, the rest of Epilog's product line can engrave at resolutions up to 1200 DPI. Resolution is only one factor in determining image quality. The initial quality ...
Tagged: resolution


Orange arrow What is the difference between a YAG and CO2 laser?

21063 views
  Two of the most common types of lasers you hear about are YAG and CO2. While Epilog manufactures a CO2 laser system, we wanted to give you some information about the two different types of laser systems and which one may be right for your application. Both CO2 lasers and YAG lasers generate a very ...
Tagged: yag


Orange arrow How do I choose the correct wattage laser for my needs?

13726 views
  The power of the laser source is measured in watts. Depending on the machine you are considering you will have power options for your laser source that range from 30-120 watts for CO2 laser tubes. Generally speaking, lower power CO2 laser tubes will be able to process the same materials, with the s...
Orange arrow How can I color fill my project?

8913 views
  Using a Mask to Create a Color Fill For this exercise, we'll be demonstrating how to use a mask or application tape to create a color fill. Application tapes are great for protecting surfaces from smoke or debris that's created while the laser is engraving or cutting. The application tape for thi...
Tagged: mask, color fill


Orange arrow How does the focus lens work on the laser?

21750 views
  This Technical Library article discusses the purpose of the focus lens as well as guidelines for using lenses of different sizes for various projects. What does a focus lens do? A laser beam emanating from the laser tube is typically around one-quarter of an inch (240 thousandths) in diameter. Th...
Orange arrow Where can I buy the Epilog lens cleaner?

13029 views
  Lens Cleaner - How to Purchase More You can purchase it directly from Epilog Technical Support. Dial +1 303.215.9171, press #1 for parts. The part number for the lens cleaner is MCP-303....
Orange arrow What is a Material Safety Data Sheet and how do I use it?

13680 views
  Material Safety and your Laser While nearly any material you put into your engraving system will contain and or release some sort of residue or debris, generally speaking, most materials are safe to use in your system. However, there are certain materials not suited for laser engraving and cutting...
Orange arrow Hi, we have an epilog laser and we're moving offices. Can you tell me how to properly pack or secure it for moving?

5533 views
  Moving the Laser System If you have the original foam and cardboard inserts available, reinsert them into the machine with the main concern being that the I-Beam (the main bar that contains the lens carriage) stays secure in its track. We recommend that you ziptie the I-Beam in place to be certain...
Tagged: moving


Orange arrow What are the power requirements for my Epilog based on laser wattage.

12278 views
  Systems: All This information is to be used only to size a power condition or an UPS (uninterruptible power supply)and should not be used to size the circuit providing voltage to the system. The circuit requirement remains as a 15 amp circuit. Laser Type Wattage VoltageRequirements Wattage...
Orange arrow What specifications should I be aware of when choosing an exhaust system?

16563 views
  Systems: All When specifying an exhaust system for your machine there are a number of considerations. The main minimum requirements that must be followed: CFM (Cubic Feet per Minute) or M3/hr (metric): This is the amount of air that a blower or exhaust system can move per hour of operation. The...
Tagged: exhaust, metric



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