Support Center > Knowledge base> Category: Drivers and Firmware
Category: Drivers and Firmware
16 Articles
Orange arrow How can I change the default settings in the print driver?

11420 views
  To change the default settings in the print driver, follow the instructions below: 1. Click 'Start', 'Control Panel', 'Devices and Printers' in Windows 7-->2. Right-Click on the Epilog Engraver Driver Icon and select 'Printer Preferences'-->3. Select the desired default parameters in Epilog Eng...
Orange arrow I have an Epilog Legend 24EX and was using a windows XP laptop to operate it. However, the laptop has taken an unfortunate turn for the worse and my replacement is a Windows 7 64bit laptop. How can

12421 views
  -->-->Epilog only has 64 bit drivers for the Epilog Zing, Mini, Helix, EXT, FiberMark and Fusion lasers. Unfortunately we have no plans to release 64bit drivers for our previous model machines and thus, you must either continue using a 32bit system to run your machine or use a Virtual Machine on Wi...
Orange arrow How can I save my configuration settings in the print driver?

9288 views
  Saving Configuration Settings in the Epilog Laser Dashboard Did you know you can save your most common laser engraving/cutting speed and power configurations through Epilog's Laser Dashboard™? The “Configurations” feature is a data management tool that saves all of your Dashboard...
Orange arrow Can you help me connect my laser to a Windows 7 computer over USB?

25976 views
  When installing the Epilog Engraver over USB on Windows 7 64bit OS, you must follow the steps below: Turn the laser system off and your computer on. Plug your USB cable plugged into both the computer and the laser, turn the Engraver ‘ON’ and go to the Devices and Printers in Windows: -->Start –...
Orange arrow Where can I download the latest drivers and firmware for my laser?

11829 views
  You can find the latest versions of Epilog Laser's driver and firmware software available for download at www.epiloglaser.com/downloads.htm. To stay informed when a new driver version is released, join the Driver Notification mailing list located on that page....
Orange arrow How can I use the Center-Center option in the print driver for easy positining of my engraving?

11517 views
  Using the Center-Center Option in the Epilog Laser Dashboard When engraving a uniquely-shaped item, the Center-Center option within the Epilog Laser Dashboard can be an invaluable tool. The Center-Center option allows you to define the center of your artwork as the primary reference point (home po...
Orange arrow How can I use a Mac with the laser system?

7599 views
  Using an Apple Computer with the Laser Epilog's Fusion Laser Series now features a Mac driver. To download the Mac driver for your Fusion Laser system, visit our driver/firmware downloads page. If you aren't a Fusion Laser owner and would still like to use a Mac with your engraving system, read on...
Tagged: apple


Orange arrow How do I upgrade the firmware in my laser?

3750 views
  Click here to see a video on how to upgrade your machine's firmware....
Orange arrow How can I access instructions for installing and using the job manager?

6198 views
  You can download the instructions by clicking here: http://www.epiloglaser.com/assets/downloads/driver-instructions/job-manager-instructions.pdf....
Tagged: job manager


Orange arrow I use AVAST Antivirus software on my computer - why do I see a warning from them when installing my driver or sending jobs to my laser?

3144 views
  This error message from AVAST is a result of an update the company did on June 3. Rest assured that Epilog software/files/drivers are all safe. We’ve learned they will be fixing this issue in their next update. In the interim we are recommending customers utilize a different antivirus softw...
Orange arrow Why do I encounter an install warning after downloading the print driver for my Zing, Legend, Fusion and/or FiberMark Series laser?

3754 views
  Due to recent Symantec and other malware/virus monitoring security updates, some customers have been experiencing warnings when trying to installing the Zing, Legend, Fusion, and FiberMark series print drivers. Most of these issues can be traced back to the security settings within Windows or the m...
Orange arrow When should I use the image dithering choices in the print driver?

10197 views
  What is dithering?Dithering defines how the dot patterns will be engraved in raster images that contain grayscales, blends or color. The new Epilog Laser Dashboard™ offers six different dithering patterns to enhance your engraving results. Below is a screen shot of the new Laser Dashboard&tr...
Tagged: dithering


Orange arrow How do I install new firmware for my Legend system using FlashMaster?

4260 views
  Downloading Click on the firmware download above and save. Normally, the default Save location is onto your Desktop folder. If the computer you are downloading from is not the same computer that is attached to your laser system you may want to save this download file to a different location than y...
Tagged: flashmaster


Orange arrow How do I completely uninstall a print driver from my computer?

5425 views
  Go to Devices and Printers. Right click on the driver you wish to remove and select Remove Device. Make sure that was the only driver of its kind. If there is more than one, remove the others, too. Reboot computer. This is an important step. After you reboot, go...
Tagged: print driver


Orange arrow When and how do I use the bottom-up engraving option that I see in the print driver?

6219 views
  Using the Bottom-Up Engraving Option in the Laser Dashboard As any engraver knows, most materials you engrave or cut can produce a certain amount of debris. This is especially true with woods, acrylics and plastics. Epilog’s Laser Dashboard™ features an array of engraving options to he...

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