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Category: Troubleshooting
26 Articles
How do I troubleshoot a problem with my auto focus assembly on my laser?
13272 views
Checking the Auto Focus Plunger Assembly This guide will walk you through troubleshooting common problems when dealing with the Auto Focus feature. The Auto Focus Plunger is a tool the machine uses to focus the laser automatically.Below are troubleshooting and maintenance guidelines that will hel...
Posted in:
Troubleshooting
Tagged:
auto focus
When I hit print to send the job to the machine, the display shows this, Job: position error*. How do I fix this?
23763 views
When the display reads "Position Error", this usually means that you have “Center Engraving” selected in the Dashboard and haven’t set a Center Point or did not mean to have Center Engraving selected at all. -->If you are not attempting to use the Center function in the Dashboard, deselect it in ...
Posted in:
Troubleshooting
Tagged:
center
,
position error
I'm seeing bars engraving to the right side of text and images. How do I fix this?
16109 views
Systems: All When setting up Corel X6, there is a setting that much be chosen to work correctly with your Epilog Laser system. If it is not selected, it will result in engraved bars that extend past the right-hand side of the image, as shown below: To resolve this issue, please take the followin...
Posted in:
Troubleshooting
Tagged:
bars
,
corel x6
How do I align the laser beam on my Epilog Zing laser?
23258 views
...
Posted in:
Troubleshooting
,
Epilog Zing
Tagged:
zing
,
align
,
laser
What do the Diagnostic Lights on the Fusion refer to?
4339 views
LED Diagnostic Light References: https://www.epiloglaser.com/dist_site/tech/FusionDiagnosticLEDs.pdf...
Posted in:
General Questions
,
Troubleshooting
,
Fusion
Tagged:
Troubleshooting
How do I correct an out of square arm assembly for the Fusion?
652 views
How do I correct an out of square arm assembly for the Fusion? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Correct-out-of-square-arm-assembly-Fusion.pdf...
Posted in:
Troubleshooting
,
Fusion
Tagged:
Troubleshooting
,
align
,
error
,
configurations
,
fusion
,
alignment
,
arm assembly
How do I replace the Fusion Laser Safety Module?
571 views
How do I replace the Fusion Laser Safety Module? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Installing-Laser-Safety-Board-Fusion.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Fusion
Tagged:
replace
,
replacing
,
laser
,
fusion
,
laser safety module
Epilog Job Manager failing to load
1533 views
Job Manager Error Message Issue Location: Job Manager Error Statement: Checking Printer Queue error message when loading the Job Manager If when loading the Epilog Job Manager, you run across a failure to load along with a message that states: Checking Printer Queue and will not load try the fo...
Posted in:
Troubleshooting
,
Epilog Job Manager
Tagged:
Troubleshooting
,
error
,
job manager
How do I keep my Helix/Mini clean?
1055 views
How do I keep my Helix/Mini clean? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Cleaning-Helix-Mini.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
,
Epilog Helix
Tagged:
optics
,
cleaning
,
lens cleaner
,
laser
,
x-axis
,
mini
,
helix
,
encoder strip
,
y-axis
,
Bearings
How do I set the Mini/Helix manual and auto focus?
806 views
How do I set the Mini/Helix manual and auto focus? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Setting-Manual-Auto-Focus-Helix.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
,
Epilog Helix
Tagged:
Troubleshooting
,
mini
,
helix
,
auto focus
,
focus
,
manual focus gauge
How do I square the Mini/Helix ruler guides?
610 views
How do I square the Mini/Helix ruler guides? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Squaring-rulers-Mini-Helix.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
,
Epilog Helix
Tagged:
mini
,
helix
,
rulers
How do I align the Mini/Helix MT laser?
626 views
How do I align the Mini/Helix MT laser? (For Mini/Helix manufactured from 2004-2009) Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Mini-Helix_MT_Align_Laser.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
,
Epilog Helix
Tagged:
align
,
laser
,
mini
,
helix
,
alignment
How do you replace the Mini controller board?
555 views
How do you replace the Mini controller board? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Mini-Controller-Board-Replacement.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
Tagged:
replace
,
replacing
,
mini
,
control board
,
controller board
How do I replace the Mini X-axis encoder reader?
527 views
How do I replace the Mini X-axis encoder reader? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Mini-Encoder-reader-replacement.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
Tagged:
replace
,
replacing
,
mini
,
read head
How do I install the Mini keyboard?
458 views
How do I install the Mini keyboard? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Mini-Keyboard.pdf...
Posted in:
System Maintenance
,
Troubleshooting
,
Epilog Mini
Tagged:
replace
,
replacing
,
mini
,
install
,
keyboard
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