Knowledge Base Categories

General Questions(25 Articles)
Orange Arrow Where can I buy or print out a new target for aligning my laser beam?
Orange Arrow I'm wiring my business for the laser and am running 220V. What cord end will I be receiving with my machine?
Orange Arrow What are the power requirements for my Epilog based on laser wattage.
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Drivers and Firmware(16 Articles)
Orange Arrow Can you help me connect my laser to a Windows 7 computer over USB?
Orange Arrow How can I change the default settings in the print driver?
Orange Arrow I have an Epilog Legend 24EX and was using a windows XP laptop to operate it. However, the laptop has taken an unfortunate turn for the worse and my replacement is a Windows 7 64bit laptop. How can I make it work?
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System Maintenance(4 Articles)
Orange Arrow How do I make sure my laser is safe from fire hazards?
Orange Arrow How do I clean the lenses in my laser system?
Orange Arrow How do I clean my vector cutting grid?
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Troubleshooting(5 Articles)
Orange Arrow I'm seeing bars engraving to the right side of text and images. How do I fix this?
Orange Arrow How do I align the laser beam on my Epilog Zing laser?
Orange Arrow When I hit print to send the job to the machine, the display shows this, Job: position error*. How do I fix this?
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Networking(3 Articles)
Orange Arrow Can you help me connect my laser to a Windows 7 computer over USB?
Orange Arrow How can I setup my Epilog Laser system as a wireless printer?
Orange Arrow I'm having problems printing over my crossover cable. What is the problem?
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Air Assist(1 Articles)
Orange Arrow My Air Assist is not operating correctly. How do I fix it?
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Epilog Zing(9 Articles)
Orange Arrow How do I align the laser beam on my Epilog Zing laser?
Orange Arrow How do I replace the lens carriage roller on my Epilog Zing?
Orange Arrow How do I replace the control/display on my Epilog Zing Laser?
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Epilog Mini(27 Articles)
Orange Arrow How do I replace the X-Axis Read Head on my Mini?
Orange Arrow How do I replace the x-axis belt on my Mini?
Orange Arrow How do I replace the flex cable on my Epilog Mini?
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Epilog Helix(19 Articles)
Orange Arrow How do I install the Super-Silent Fans in my Mini or Helix?
Orange Arrow How do I replace the laser tube in my Epilog Mini or Helix?
Orange Arrow How do I install a new display on my Epilog Mini or Helix?
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FiberMark(2 Articles)
Orange Arrow How do I replace my Y-Belt on my Mini, Helix or FiberMark?
Orange Arrow Can you help me connect my laser to a Windows 7 computer over USB?
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Legend 36EXT(1 Articles)
Orange Arrow How do I replace the X-motor on my Legend 36EXT?
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Fusion(1 Articles)
Orange Arrow What do the Diagnostic Lights on the Fusion refer to?
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Replacing Optics(1 Articles)
Orange Arrow How do I replace the lens assembly on the 36EXT?
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CorelDRAW Questions(43 Articles)
Orange Arrow I am engraving and cutting wood but when the design vector cuts, it runs a 2nd pass, thus leaving scorch marks everywhere. When I zoom in on the curve, it has a hairline on the inside and outside of the curve, which explains the 2nd pass. How can I flatten it to one line?
Orange Arrow Large fonts in CorelDRAW X6 are automatically cutting, even though when selected, it shows no outline.
Orange Arrow When I am trying to cut small fonts in CorelDRAW X6, it is not cutting when I send it to the laser. It just beeps, job done.
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Graphic Program Questions(14 Articles)
Orange Arrow How does resolution affect the line stroke I should choose?
Orange Arrow How can I preview the area where I am going to engrave?
Orange Arrow How do I set up wrap-around artwork when engraving with the rotary attachment?
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Materials(8 Articles)
Orange Arrow Can I engrave mirrors with my laser?
Orange Arrow How can I get different mark types on metal on the FiberMark Laser?
Orange Arrow How can I create an applique with the laser?
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PhotoLaser Plus(8 Articles)
Orange Arrow How can I create a vignette in PhotoLaser Plus for my laser?
Orange Arrow How do I create a serialized tag in PhotoLaser Plus?
Orange Arrow How do I create a PhotoLaser Plus file with a namebadge layout?
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Epilog Job Manager(1 Articles)
Orange Arrow How can I access instructions for installing and using the job manager?
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Adobe Illustrator(1 Articles)
Orange Arrow How do I thicken a line or shape to make it stronger when laser cut?
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