{"id":18015,"date":"2024-09-24T00:00:00","date_gmt":"2024-09-24T06:00:00","guid":{"rendered":"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/fusion-pro\/getting-started\/dual-power-supply_mini-helix\/"},"modified":"2025-10-14T07:05:15","modified_gmt":"2025-10-14T13:05:15","slug":"dual-power-supply_mini-helix","status":"publish","type":"post","link":"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/mini-helix\/power-electrical\/dual-power-supply_mini-helix\/","title":{"rendered":"Fix a Power Issue: Replacing the Dual Power Supply"},"content":{"rendered":"<h2 id=\"Remove Back Panel\">Remove Back Panel<\/h2>\n<p>Shut off the laser and remove the power cord from the machine.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_01.jpg\" alt=\"\" \/><\/p>\n<p>Loosen the 8 screws on the back of the machine and remove the back service panel.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_02.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_03.jpg\" alt=\"\" \/><\/p>\n<p>Locate the two power supplies.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_04.jpg\" alt=\"\" \/><\/p>\n<h2 id=\"Disconnect-Leads\">Disconnect Electrical Leads<\/h2>\n<p>Disconnect four of the electrical leads.<\/p>\n<p>Disconnect the two connectors holding the green with yellow stripe, black, and white leads.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_05.jpg\" alt=\"\" \/><\/p>\n<p>Disconnect the farthest left connector holding the black and red lead.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_06.jpg\" alt=\"\" \/><\/p>\n<p>Disconnect the other connector holding the red and black lead. This connector is directly under the left edge of the laser tube.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_07.jpg\" alt=\"\" \/><\/p>\n<h2 id=\"Remove-Power-Supplies\">Remove Old Power Supplies<\/h2>\n<p>With a Philips head screw driver, unscrew the green screws located on each side of both of the power supplies.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_08.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_09.jpg\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_10.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_11.jpg\" alt=\"\" \/><\/p>\n<p>Remove the two power supplies.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_12.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_13.jpg\" alt=\"\" \/><\/p>\n<h2 id=\"Install-Power-Supplies\">Install New Power Supplies<\/h2>\n<p>Before installing, position the new dual power supply, ensuring the connectors are facing each other in the middle, and the green captive screws are on the bottom.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_14.jpg\" alt=\"\" \/><\/p>\n<p>Install the dual power supply, tightening the green captive screws.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_15.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_16.jpg\" alt=\"\" \/><\/p>\n<h2 id=\"Reconnect-Leads\">Reconnect Electrical Leads<\/h2>\n<p>Reconnect the four electrical leads.<\/p>\n<p>Reconnect the two connectors with the green with yellow stripe, black, and white leads, ensuring the short cables connect to each other and the long cables connect to each other.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_17.jpg\" alt=\"\" \/><\/p>\n<p>Reconnect the two connectors holding the red and black leads. The longer of the leads goes to the farthest left connector. The shorter lead connects to the lead from the laser tube.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_18.jpg\" alt=\"\" \/><\/p>\n<p>Tuck in the wires under the power supply.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_19.jpg\" alt=\"\" \/><\/p>\n<h2 id=\"Replace-Back-Panel\">Replace Back Panel<\/h2>\n<p>Replace the back service panel and tighten all 8 screws.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_20.jpg\" alt=\"\" \/><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_21.jpg\" alt=\"\" \/><\/p>\n<p>Plug the machine in and turn it on.<\/p>\n<p><img decoding=\"async\" title=\"\" src=\"\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_22.jpg\" alt=\"\" \/><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"18015\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-text\" data-value=\"1\">\r\n\t\t\t\t<div class=\"daexthefu-button-text\">Yes<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-text\" data-value=\"0\">\r\n\t\t\t\t<div class=\"daexthefu-button-text\">No<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Remove Back Panel Shut off the laser and remove the power cord from the machine. Loosen the 8 screws on the back of the machine and remove the back service panel. Locate the two power supplies. Disconnect Electrical Leads Disconnect four of the electrical leads. Disconnect the two connectors holding the green with yellow stripe, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4261,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_helpful_pro_status":1,"footnotes":""},"categories":[562,557],"tags":[],"laser_machine":[69],"post_folder":[],"class_list":["post-18015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-power-electrical","category-service-and-repair","laser_machine-mini-helix"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Fix a Power Issue: Replacing the Dual Power Supply - Epilog Support Center<\/title>\n<meta name=\"description\" content=\"Step-by-step guide for safely removing and replacing the dual power supply in an Epilog Mini \/ Helix laser engraver.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/mini-helix\/service-and-repair\/dual-power-supply_mini-helix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix a Power Issue: Replacing the Dual Power Supply\" \/>\n<meta property=\"og:description\" content=\"Step-by-step guide for safely removing and replacing the dual power supply in an Epilog Mini \/ Helix laser engraver.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/mini-helix\/service-and-repair\/dual-power-supply_mini-helix\/\" \/>\n<meta property=\"og:site_name\" content=\"Epilog Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/epiloglaser\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-24T06:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-14T13:05:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/mini-helix_power-supply-replacement-dual_04.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"830\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Billy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@epiloglaser\" \/>\n<meta name=\"twitter:site\" content=\"@epiloglaser\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Billy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/service-and-repair\\\/dual-power-supply_mini-helix\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/power-electrical\\\/dual-power-supply_mini-helix\\\/\"},\"author\":{\"name\":\"Billy\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/#\\\/schema\\\/person\\\/62709b908d1b2e3cef3756c590032c9b\"},\"headline\":\"Fix a Power Issue: Replacing the Dual Power Supply\",\"datePublished\":\"2024-09-24T06:00:00+00:00\",\"dateModified\":\"2025-10-14T13:05:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/power-electrical\\\/dual-power-supply_mini-helix\\\/\"},\"wordCount\":268,\"publisher\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/service-and-repair\\\/dual-power-supply_mini-helix\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/wp-content\\\/uploads\\\/mini-helix_power-supply-replacement-dual_04.jpg\",\"articleSection\":[\"Power \\\/ Electrical\",\"Service and Repair\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/power-electrical\\\/dual-power-supply_mini-helix\\\/\",\"url\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/mini-helix\\\/service-and-repair\\\/dual-power-supply_mini-helix\\\/\",\"name\":\"Fix a Power Issue: Replacing the Dual Power Supply - 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