{"id":21727,"date":"2026-05-26T10:10:14","date_gmt":"2026-05-26T16:10:14","guid":{"rendered":"https:\/\/support.epiloglaser.com\/staging\/?p=21727"},"modified":"2026-05-26T10:38:40","modified_gmt":"2026-05-26T16:38:40","slug":"air-assist-solenoid-configuration-update","status":"publish","type":"post","link":"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/fusion-ascent\/service-and-repair\/air-assist-solenoid-configuration-update\/","title":{"rendered":"Air Assist Solenoid Configuration Update"},"content":{"rendered":"<div class=\"uk-container uk-container-small uk-margin-large-top uk-margin-large-bottom\">\n<p class=\"uk-text-lead uk-text-muted\">\n        This guide provides troubleshooting steps if your Ascent laser&#8217;s air assist solenoid is not energizing properly and is failing to deliver airflow to the laser carriage.\n    <\/p>\n<p>    <!-- TESTING PHASE --><\/p>\n<div class=\"uk-alert-primary uk-border-rounded\" uk-alert>\n<h3>Phase 1: Test Solenoid Function<\/h3>\n<p>Before taking anything apart, verify whether the solenoid is working correctly. You will also use this exact process to test the machine after making adjustments.<\/p>\n<hr class=\"uk-divider-small\">\n<div class=\"uk-grid-small uk-flex-middle\" uk-grid>\n<div class=\"uk-width-1-3@s\">\n                <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_air_assist_menu.png\" alt=\"Diagnostics screen\" class=\"uk-border-rounded\" width=\"300\">\n            <\/div>\n<div class=\"uk-width-2-3@s\">\n<p class=\"uk-margin-remove-bottom\"><strong>Navigation:<\/strong><\/p>\n<p class=\"uk-text-small uk-margin-remove-top\">Gear Icon <span uk-icon=\"icon: chevron-right\"><\/span> Long-press the &#8220;Settings&#8221; title <span uk-icon=\"icon: chevron-right\"><\/span> Diagnostics <span uk-icon=\"icon: chevron-right\"><\/span> Right Arrow to &#8220;Control&#8221; tab <span uk-icon=\"icon: chevron-right\"><\/span> Click <strong>Air Assist<\/strong>.<\/p>\n<p class=\"uk-text-medium uk-margin-small-bottom\">Listen and feel the carriage nose cone. Turn the air assist on and off to ensure it is completely cycling.<\/p>\n<div class=\"uk-background-secondary uk-padding-small uk-panel uk-border-rounded\">\n<ul class=\"uk-list uk-text-small uk-margin-remove-top\">\n<li class=\"uk-flex uk-flex-top\">\n                        <span uk-icon=\"icon: check; ratio: 1.2\" class=\"uk-text-success uk-margin-small-right\"><\/span><\/p>\n<div><strong>Pass:<\/strong> If air actively flows when on and stops when off, your solenoid is working. <strong>Stop here. No adjustments are needed.<\/strong><\/div>\n<\/li>\n<li class=\"uk-flex uk-flex-top uk-margin-small-top\">\n                        <span uk-icon=\"icon: warning; ratio: 1.2\" class=\"uk-text-warning uk-margin-small-right\"><\/span><\/p>\n<div><strong>Fail:<\/strong> If it is not flowing, or gets stuck open, proceed with Phase 2 below.<\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr class=\"uk-divider-icon uk-margin-medium-top uk-margin-medium-bottom\">\n<p>    <!-- ADJUSTMENT PHASE --><\/p>\n<h3>Phase 2: Tension Adjustment<\/h3>\n<p>If the solenoid isn&#8217;t activating, the internal mechanism may be bound by excessive tension. A simple adjustment to the retaining nut often resolves this.<\/p>\n<p>    <!-- Step 1 --><\/p>\n<div class=\"uk-card uk-card-default uk-grid-collapse uk-child-width-1-2@s uk-margin\" uk-grid>\n<div class=\"uk-card-media-left uk-flex uk-flex-middle\">\n            <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_disconnect_power-scaled.png\" alt=\"Powering off the machine\" class=\"uk-width-1-1\" style=\"border-top-left-radius: inherit; border-bottom-left-radius: inherit;\">\n        <\/div>\n<div>\n<div class=\"uk-card-body\">\n                <span class=\"uk-label\">Step 1<\/span><\/p>\n<h4 class=\"uk-margin-small-top\">Power Off &#038; Unplug<\/h4>\n<p>For your safety, completely power off the machine and unplug the main power cord from the wall before beginning this procedure.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- Step 2 --><\/p>\n<div class=\"uk-card uk-card-default uk-grid-collapse uk-child-width-1-2@s uk-margin\" uk-grid>\n<div class=\"uk-card-media-left uk-flex uk-flex-middle\">\n            <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_remove_right-scaled.png\" alt=\"Removing right side panel\" class=\"uk-width-1-1\" style=\"border-top-left-radius: inherit; border-bottom-left-radius: inherit;\">\n        <\/div>\n<div>\n<div class=\"uk-card-body\">\n                <span class=\"uk-label\">Step 2<\/span><\/p>\n<h4 class=\"uk-margin-small-top\">Remove Side Panel<\/h4>\n<p>Locate and remove the right side panel of the laser chassis to gain access to the air assist solenoid assembly.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- Step 3 --><\/p>\n<div class=\"uk-card uk-card-default uk-grid-collapse uk-child-width-1-2@s uk-margin\" uk-grid>\n<div class=\"uk-card-media-left uk-flex uk-flex-middle\">\n            <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_solenoid_id-scaled.png\" alt=\"Locating the solenoid\" class=\"uk-width-1-1\" style=\"border-top-left-radius: inherit; border-bottom-left-radius: inherit;\">\n        <\/div>\n<div>\n<div class=\"uk-card-body\">\n                <span class=\"uk-label\">Step 3<\/span><\/p>\n<h4 class=\"uk-margin-small-top\">Locate Solenoid<\/h4>\n<p>Locate the air assist solenoid behind the right side panel. It&#8217;s mounted to the chassis of the machine (circled in red).<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- Step 4 --><\/p>\n<div class=\"uk-card uk-card-default uk-grid-collapse uk-child-width-1-2@s uk-margin\" uk-grid>\n<div class=\"uk-card-media-left uk-flex uk-flex-middle\">\n            <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_solenoid_nut.png\" alt=\"Loosening solenoid nut\" class=\"uk-width-1-1\" style=\"border-top-left-radius: inherit; border-bottom-left-radius: inherit;\">\n        <\/div>\n<div>\n<div class=\"uk-card-body\">\n                <span class=\"uk-label\">Step 4<\/span><\/p>\n<h4 class=\"uk-margin-small-top\">Loosen Retaining Nut<\/h4>\n<p>Locate the top retaining nut (silver nut, circled in red).<\/p>\n<p>Loosen this nut slightly until the main body of the solenoid yields and turns freely, but remains physically secure to the assembly.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- Step 5 --><\/p>\n<div class=\"uk-card uk-card-default uk-grid-collapse uk-child-width-1-2@s uk-margin\" uk-grid>\n<div class=\"uk-card-media-left uk-flex uk-flex-middle\">\n        <img decoding=\"async\" src=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_air_assist_menu.png\" alt=\"Testing diagnostics screen\" width=\"300\" class=\"uk-margin-auto\" style=\"border-top-left-radius: inherit; border-bottom-left-radius: inherit;\">\n    <\/div>\n<div>\n<div class=\"uk-card-body\">\n            <span class=\"uk-label\">Step 5<\/span><\/p>\n<h4 class=\"uk-margin-small-top\">Test &#038; Verify<\/h4>\n<p>Replace the side panel. Plug the machine back in, power it on, and navigate to the Diagnostics menu to activate the air assist manually.<\/p>\n<div class=\"uk-background-muted uk-padding-small uk-panel uk-border-rounded\">\n<ul class=\"uk-list uk-margin-remove\">\n<li class=\"uk-flex uk-flex-top uk-margin-medium-bottom\">\n<div class=\"uk-margin-small-right uk-flex-none\" style=\"width: 20px; height: 20px; display: inline-block;\">\n                        <span uk-icon=\"icon: check; ratio: 1.2\" class=\"uk-text-success\" style=\"display: block;\"><\/span>\n                    <\/div>\n<div>\n                        <strong>It works:<\/strong> You&#8217;ve successfully adjusted the solenoid tension and the procedure is complete.\n                    <\/div>\n<\/li>\n<li class=\"uk-flex uk-flex-top\">\n<div class=\"uk-margin-small-right uk-flex-none\" style=\"width: 20px; height: 20px; display: inline-block;\">\n                        <span uk-icon=\"icon: close; ratio: 1.2\" class=\"uk-text-danger\" style=\"display: block;\"><\/span>\n                    <\/div>\n<div>\n                        <strong>It still fails:<\/strong> If you&#8217;ve loosened it to the point where the solenoid body rotates easily and it still won&#8217;t cycle, the solenoid is damaged and needs to be replaced.\n                    <\/div>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<\/div>\n<p>    <!-- REPLACEMENT ESCALATION --><\/p>\n<div class=\"uk-card uk-card-default uk-card-body uk-margin-large-top uk-border-rounded\" style=\"border-left: 4px solid #f0506e;\">\n<div class=\"uk-flex uk-flex-middle\">\n            <span uk-icon=\"icon: warning; ratio: 2\" class=\"uk-text-danger uk-margin-medium-right\"><\/span><\/p>\n<div>\n<h3 class=\"uk-card-title uk-margin-remove-bottom\">Solenoid Replacement Required?<\/h3>\n<p class=\"uk-margin-small-top uk-margin-remove-bottom\">If you&#8217;ve completed the tension adjustment and the air assist is still failing to cycle, the solenoid assembly must be replaced. Please refer to the <strong>Air Assist Solenoid Replacement<\/strong> guide linked in the additional article menu on the right.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"21727\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-text\" data-value=\"1\">\r\n\t\t\t\t<div class=\"daexthefu-button-text\">Yes<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-text\" data-value=\"0\">\r\n\t\t\t\t<div class=\"daexthefu-button-text\">No<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>This guide provides troubleshooting steps if your Ascent laser&#8217;s air assist solenoid is not energizing properly and is failing to deliver airflow to the laser carriage. Phase 1: Test Solenoid Function Before taking anything apart, verify whether the solenoid is working correctly. You will also use this exact process to test the machine after making [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":21717,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_helpful_pro_status":1,"footnotes":""},"categories":[557,567],"tags":[],"laser_machine":[575],"post_folder":[],"class_list":["post-21727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service-and-repair","category-troubleshooting","laser_machine-fusion-ascent"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Air Assist Solenoid Configuration Update - Epilog Support Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/fusion-ascent\/service-and-repair\/air-assist-solenoid-configuration-update\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Air Assist Solenoid Configuration Update\" \/>\n<meta property=\"og:description\" content=\"This guide provides troubleshooting steps if your Ascent laser&#8217;s air assist solenoid is not energizing properly and is failing to deliver airflow to the laser carriage. Phase 1: Test Solenoid Function Before taking anything apart, verify whether the solenoid is working correctly. You will also use this exact process to test the machine after making [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.epiloglaser.com\/staging\/laser-machine\/fusion-ascent\/service-and-repair\/air-assist-solenoid-configuration-update\/\" \/>\n<meta property=\"og:site_name\" content=\"Epilog Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/epiloglaser\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-26T16:10:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-26T16:38:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.epiloglaser.com\/staging\/wp-content\/uploads\/19k_solenoid_nut-1024x903.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"903\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tyler Brock\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@epiloglaser\" \/>\n<meta name=\"twitter:site\" content=\"@epiloglaser\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tyler Brock\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/\"},\"author\":{\"name\":\"Tyler Brock\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/#\\\/schema\\\/person\\\/db690367f94e26f7d0b8f3bb258d4cdd\"},\"headline\":\"Air Assist Solenoid Configuration Update\",\"datePublished\":\"2026-05-26T16:10:14+00:00\",\"dateModified\":\"2026-05-26T16:38:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/\"},\"wordCount\":386,\"publisher\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/wp-content\\\/uploads\\\/19k_solenoid_nut.png\",\"articleSection\":[\"Service and Repair\",\"Troubleshooting\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/\",\"url\":\"https:\\\/\\\/support.epiloglaser.com\\\/staging\\\/laser-machine\\\/fusion-ascent\\\/service-and-repair\\\/air-assist-solenoid-configuration-update\\\/\",\"name\":\"Air Assist Solenoid Configuration Update - 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Phase 1: Test Solenoid Function Before taking anything apart, verify whether the solenoid is working correctly. 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