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Legacy Drivers & Software
Select your laser model to view the correct archived downloads.Which laser model do you have?Select your model to view the correct archived software and drivers. -
Legacy Firmware
Version · ReleasedSelect your laser model to view the available firmware and legacy downloads.
Which laser model do you have?Select your model to view the correct legacy resources.Télécharger le micrologiciel -
Installation Help
Instructions and supporting documentation for software and firmware installation.
Additional Resources
Additional documentation and support resources for legacy laser systems.
Select a model in Software or Firmware to view model-specific resources.
Firmware FAQs
If you have older firmware, you can determine your firmware version under Settings (gear icon) > Version on the control panel. If your firmware version is newer, it will be listed at the bottom of the settings menu.
If you have signed up for firmware updates, we only send new versions to customers when there are feature updates or large bug fixes. Incremental changes are only released to new production machines and don't need to be installed unless you are experiencing issues.
- There can be many reasons why a firmware update may fail. Often, trying the update process again can solve the issue.
- If the update continues to fail, contact Support .
This message may appear if the engraver cannot validate its network settings during startup. It generally appears after a successful firmware update.
For troubleshooting steps, follow the related Knowledge Base article.
Peripheral updates help ensure that programmable components in the engraver can communicate and operate effectively.
See the attached instructions for a detailed explanation.