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Drivers & Software

Download the latest software and firmware for your laser system.
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  • Suite logicielle Epilog

    Version 2.2.18.0  ·  Released 03/23/2026
    Compatible with Zing

    This legacy system is compatible with the current Software Suite; however, existing .dat job files cannot be migrated from the classic driver.

    Need to keep using existing .dat files? View classic drivers & software
    • Everything you need to run your Zing system.
    • Installs the Epilog Job Manager and the Epilog Laser Dashboard.

    What's New:

    • Miscellaneous bug fixes
    • Updated features and enhancements

    System Requirements:

    • Windows 10 or Windows 11
    • 64-bit operating system
    • 4GB RAM or more
    • 2 processor cores or more

    Before Updating:

    • Remove previous version of Epilog Job Manager and Epilog Software Suite before installation! (Go to Control Panel > Programs and Features and remove the software.)
    • Epilog Laser does not support 32-bit operating systems.
  • Zing Firmware

    Version 1.0.0.8  ·  Released 06/11/2018

    Latest firmware release for your Zing laser system.


    What's New:

    • Various bug fixes and enhancements.
    • Updated features and system improvements.

    System Requirements:

    • Legacy firmware provided for existing Zing systems.

    Before Updating:

    Do not power off your laser or disconnect it while the firmware update is in progress.

    Firmware Update Instructions
  • Installation Help

    Instructions and supporting documentation for software and firmware installation.

    Classic Experience

    Older software and drivers for customers maintaining an existing classic installation.

Firmware FAQs

You've got questions, we've got answers.
How do I know what firmware version I have?

If you have older firmware, you can determine your firmware version under Settings (gear icon) > Version on the control panel. If your firmware version is newer, it will be listed at the bottom of the settings menu.

How often will I receive firmware update notifications?

If you have signed up for firmware updates, we only send new versions to customers when there are feature updates or large bug fixes. Incremental changes are only released to new production machines and don't need to be installed unless you are experiencing issues.

What do I do if my firmware update fails?
  • There can be many reasons why a firmware update may fail. Often, trying the update process again can solve the issue.
  • If the update continues to fail, contact Support .
I received a “critical error has occurred” message after a firmware update. What should I do?

This message may appear if the engraver cannot validate its network settings during startup. It generally appears after a successful firmware update.

For troubleshooting steps, follow the related Knowledge Base article.

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How do I update my peripherals?

Peripheral updates help ensure that programmable components in the engraver can communicate and operate effectively.

See the attached instructions for a detailed explanation.

Updating the Peripherals.pdf