Service and Repair Archives

Full Guide: Replacing the Laser Assembly

How to Replace the Zing 24 laser assembly.

Laser Removal: Lower the table to the bottom of the machine. Turn off the machine. Disconnect the machine from its power source. Remove the four Phillips screws which secure the left-hand side panel. There are three on the side and one on the rear as shown in picture 1a and (...)

10/14/2025

Pro 24, Pro 36

Linear Guide Replacement (IKO) – Large Aperture Fusion Pro

Removal Procedure Power OFF the machine and disconnect the power cord. Remove the right and left side panels. Open the top door. Pull the rail to the middle of the machine. Move the carriage to the center. Loosen the thumb screws and open the mirror cover. Disconnect the air assist (...)

05/20/2025

Pro 48

Power Supply Replacement – Fusion Pro 48 – 200 Watt

Step-by-step instructions for replacing the power supply in a Fusion Pro 48 200-Watt laser system.

WARNING: Servicing the power supply while the engraver is powered on can cause serious injury or damage to internal components. Always disconnect all power sources before beginning. Power Supply Removal Power OFF the system and disconnect the power cable. Remove the rear-top panel. Disconnect all electrical harnesses from the power (...)

05/19/2025

Rotary Circuit Board Replacement – Fusion Galvo G100

Replacing the rotary circuit board on the Fusion Galvo G100 laser is a critical maintenance procedure designed to restore or maintain optimal rotary function. This guide provides step-by-step instructions for safely accessing, removing, and installing the rotary circuit board. Proper handling and installation are essential to ensure continued precision and (...)

09/25/2025

Pro 24, Pro 36

Autofocus Switch Replacement – Fusion Maker, Edge, Pro 24 & 36

How do I replace the autofocus switch in the Fusion Maker, Edge, and Pro 24 and 36?

This procedure outlines the steps required to safely and effectively replace the Autofocus Switch on the Fusion Maker, Edge, and Pro, laser system. The Autofocus Switch is a critical component responsible for maintaining the proper focal distance during operation. This document provides detailed instructions to ensure proper removal, and installation (...)

05/07/2025

Optics Cleaning – Fusion Maker, Edge, and Pro

This document details how to properly clean the Fusion Maker, Edge, and Pro carriage optics.

Daily Maintenance Cleaning Remove the lens and carriage mirror. Safely detach both the lens and carriage mirror using the video guide below. Figure 1. Lens and carriage mirror removal process. Carriage Optics Removal Steps Disconnect the air tubing from the lens. Loosen the thumb screws on the carriage cover and (...)

12/31/2025

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

04/25/2025

Pro 24, Pro 36

Manual Focus Gauge Calibration – Fusion Maker, Edge, Pro

Learn how to calibrate the manual focus gauge on a Fusion Maker, Edge, or Pro machine.

This procedure outlines the steps required to calibrate the manual focus gauge after completing the Focus Calibration Wizard. Proper calibration ensures that the gauge accurately reflects the correct focal height determined using the Calibration Wizard. Note: The Calibration Wizard is available only on firmware version 1.1.2.1 or later. To update (...)

12/31/2025

Pro 24, Pro 36

How to Replace the X-Axis Motor Driver: Step-by-Step Guide

Learn how to replace the TE0104 X-Axis Drive Board on 17000 Edge and Pro machines. This fix can potentially resolve various X-Axis motion issues and help restore smooth operation.

This guide will walk you through the process of removing, installing, and programming the X-Axis Drive Board for Fusion Edge and Pro 24 / 36 models. Proper precautions, including the use of an anti-static strap, are essential to ensure the safe handling of electronic components. Drive Board Replacement Procedure Models: (...)

11/11/2025

Table Leveling Procedure – Legend 36EXT

How do I level the table on my Legend 36EXT?

Maintaining a level engraving table is essential for achieving precise and consistent results with your Epilog Legend 36EXT. This procedure provides detailed instructions for checking the level of the table using the manual focus gauge and outlines steps to correct any imbalance. Proper table leveling ensures accurate laser focus across (...)

12/31/2025

Setting Home Position – Legend 36EXT

This document explains how to set the home position on the Legend 36EXT

This procedure will guide you through the steps necessary to set the X-Y home on the Epilog 36EXT laser engraver. Accurate setting of the X and Y axes is essential for precise engraving and cutting, ensuring that your artwork aligns properly with the material. Follow each step carefully to ensure (...)

12/31/2025

Perpendicular Alignment – Legend 36EXT

How do I correct the perpendicular alignment on the Legend 36EXT

This procedure details how to correct the alignment on the Epilog EXT laser system to ensure the Red Dot pointer, and ultimately the laser beam, is perpendicular to the engraving table. Accurate perpendicular alignment is critical for producing clean, precise vector cuts. Before starting, it’s essential to complete the EXT (...)

12/31/2025

Service and Repair

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Full Guide: Replacing the Laser Assembly

Linear Guide Replacement (IKO) – Large Aperture Fusion Pro

Power Supply Replacement – Fusion Pro 48 – 200 Watt

Rotary Circuit Board Replacement – Fusion Galvo G100

Autofocus Switch Replacement – Fusion Maker, Edge, Pro 24 & 36

Optics Cleaning – Fusion Maker, Edge, and Pro

My Artwork isn’t showing up in the Epilog Dashboard

Manual Focus Gauge Calibration – Fusion Maker, Edge, Pro

How to Replace the X-Axis Motor Driver: Step-by-Step Guide

Table Leveling Procedure – Legend 36EXT

Setting Home Position – Legend 36EXT

Perpendicular Alignment – Legend 36EXT