Skip to main content

Laser Machines
Support

Laser Machines
Laser Machines

Select your laser from the menu to the right. You'll then be taken to relevant articles, videos, and tutorials for your specific machine.
Fusion Pro

Fusion Ascent

Fusion Galvo

Fusion Edge
Fusion Maker

Mini / Helix

Zing

FiberMark
Fusion / Fusion M2

Legend 36EXT

Legacy

View All
Support
Support + Service

Whether you're facing technical issues or need troubleshooting advice, we're just a message away.

Submit a Ticket

Support

Training

Start your laser engraving journey!

Parts & Accessories

Available online - shop now!

Order Status

Use your ORD number to check the status of your service order.

Submit Payment

Need to pay for an quote? Click here.
Support Resources

Owner's Manuals

Software & Firmware Downloads

Register Your Machine

Remote Session

Support Process

Submit a Ticket

Results Found: 0

Was this helpful?

Yes

No

Thanks for your feedback!

Legacy

Series: 16000-1700

Filters

Categories:

All Manual Introduction (0) Safety (0) Getting Started (0) Control Panel (0) System Features (0) Cleaning Maintenance (0) Specifications (0) Technical Support (0) Warranty (0) Material Settings (0) Calibration (0)

Getting Started (1)

All Getting Started

Usage and Operation (87)

All Usage and Operation System Requirements & Setup (20) Machine Control & Settings (1) Laser Techniques (9) Software Techniques (36) Projects (11) Rotary (0) FAQ (9)

Service and Repair (5)

All Service and Repair Troubleshooting (1) Control / Circuit Boards (0) X-Axis (0) Y-Axis (0) Table / Grid (0) Optics (0) Cameras (0) Laser Source (3) Power / Electrical (0) Chassis (0) Accessories (0) Calibrations (0) Cleaning (1)

Results: 5 items found

View:

Order by

Relevance

Purchase or Print a New Laser Alignment Target

Purchase or Print a New Laser Alignment Target

Where can I buy or print out a new target for aligning my laser beam?

Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out...

Extended Cold Start Guide

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the...

CO2 Laser Tickle Settings

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics...

Blurry Driver Screen On Windows 10

Blurry Driver Screen On Windows 10

Why am I seeing a blurry driver screen on my Windows 10 High-Resolution Display?

Please find the attachment for an in-depth description Was this helpful? Yes No Submit Cancel Thanks for your feedback!...

Laser System Preventative Maintenance

Laser System Preventative Maintenance

Updated March 2026 | Frequency may vary based on material usage and throughput. To ensure peak performance and extend the...

Need additional help?

Submit a ticket with our Technical Support Team

Submit a Ticket

Product

Product Line
Applications
Start a Laser Business

Support

Support Process
Submit a Ticket
Shop Parts & Accessories

Company

About Us
Careers
Contact Us
Find Your Rep

Sign up for our Newsletter

"*" indicates required fields

LinkedIn

This field is for validation purposes and should be left unchanged.

First name*

Last name*

Email

Epilog is proud to be an American company. Since 1988 we have been designing, engineering, and supporting our laser machines in Golden, Colorado.

© Epilog Laser | All Rights Reserved. | Privacy Policy