Tech Support

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Form Name

Name*

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Customer Full Name

Company Name

Customer Country Code*

Phone*

Email*

Email CCs

Please list all emails separated by commas

Serial Number*

Please provide your serial number so we can more efficiently serve you.

Machine Type*

How can we help?*

I need technical support for my machine.

I need to order parts, need help with an online order, or have a parts question.

I need help with my account, a refund, an invoice, or a return.

I need help with the PrintAPI.

I need help with CorelDRAW, Adobe Creative Cloud, Engrave Lab Photolaser Plus, AutoCAD, or another graphics program.

Who is my local distributor?

I need help with something else.

Shipping Address

Subject*

Problem Description*

Attachments

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Accepted file types: jpg, gif, png, pdf, jpeg, txt, heif, mp3, mp4, wav, mov, heic, svg, cdr, ai, Max. file size: 10 MB.

If you have photos, videos, or other files that you think will help us resolve your issue, please attach them here.

To get support with the Epilog PrintAPI please create an issue on our Github page: Epilog-Print-API-Release

While our equipment does generally work with programs like these, Epilog Laser does not offer support for third-party software. Please contact the manufacturer of your graphic design software.

To find your local distributor please visit Worldwide Distributors.

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