Troubleshooting
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Why aren't jobs going to my engraver while connected with ethernet?
Ethernet connection troubleshooting.
Machine Series: Mini, Helix, Fibermark | Legend 36EXT | Zing | Fusion, Fusion M2 | Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo | Legacy Systems -
My Air Assist is not operating correctly. How do I fix it?
This guide will walk you through troubleshooting the most common problems that keep the Air Assist feature from working properly.
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Troubleshooting the Zing Engraver
Common issues encountered while using the Zing engraver.
Machine Series: Zing -
How do I update the IRIS camera system in the Fusion Maker, Fusion Edge, and Fusion Pro?
IRIS camera system update instructions for the Fusion Maker, Fusion Edge, and Fusion Pro.
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How do I update the peripherals in the Fusion Maker, Edge, Pro, and Galvo?
Peripheral update instructions for the Fusion Maker, Edge, Pro, and Galvo.
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When do I need to calibrate the IRIS camera system?
This articles details issues and behaviors that may be solved by calibrating the IRIS Camera System.