2/6/2026 - We’re aware of a temporary payment outage affecting processing orders. Our team is working to fix this as quickly as possible. Thank you.

2/16/2026 - Our payment processor continues to be unavailable. We are actively working with our payment partners to restore full functionality as quickly as possible.

In the meantime, please reply directly to your existing case for the most up‑to‑date information on your order. If the parts you need are available in our online shop, you may also place your order through shop.epiloglaser.com.