Service and Repair Archives

Y-Motor Replacement

Replace the motor that moves your machine's x-axis assembly forward and backward.

Remove Right Panel Remove the right side panel by removing the 6 screws, 4 located on the side of the machine, two located on the back of the machine. Remove Old Y-Motor Open the front access door. Locate the Y-Motor on the right hand-side of the machine. Remove the spring (...)

09/24/2024

X-Motor Replacement

Replace the motor that moves your machine's laser head along the x-axis assembly.

Remove Side Panels Shut off the laser and remove the power cord from the machine. Remove the left side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove the right side panel by loosening the four screws on its (...)

04/11/2025

High Watt

Fix a Power Issue: Replacing the Dual Power Supply

How to replace the Mini / Helix dual power supply.

Remove Back Panel Shut off the laser and remove the power cord from the machine. Loosen the 8 screws on the back of the machine and remove the back service panel. Locate the two power supplies. Disconnect Electrical Leads Disconnect four of the electrical leads. Disconnect the two connectors holding (...)

10/14/2025

Low Watt

Fix a Power Issue: Replacing the Power Supply

How to replace the Mini / Helix single power supply.

Remove Old Power Supply Shut off the laser and remove the power cord from the machine. Loosen the 8 screws on the back of the machine and remove the back service panel. Locate the power supply on the left hand side of the machine. Disconnect the three electrical leads. With (...)

10/14/2025

Replacing the Display / Keypad

Replace your machine's display panel/keypad.

Remove Side Panels Remove the left side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove the right side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove (...)

04/14/2025

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

04/02/2025

Optics Replacement – Mini/Helix

How do I replace the lens in my Helix and Mini?

This guide provides step-by-step instructions for replacing the carriage, steering, and periscope optics in your laser system. Follow the outlined procedures carefully to ensure proper installation and alignment. Always handle optics with care and refer to the provided alignment links after replacement to maintain optimal performance. Replacing Carriage Optics Move (...)

04/03/2025

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

04/08/2025

Checking and Leveling the Table

If you notice uneven engraving or reduced power in specific corners of your Mini or Helix, the table may be out of level. This guide explains how to check and level the table for optimal performance.

Estimated time: 15-20 minutes • Skill: Beginner A perfectly level engraving table is essential for accurate focusing and consistent engraving results. This guide will walk you through checking and adjusting the table level on your Epilog Mini or Helix laser system. Checking Table Level Access the table. Power on the (...)

10/23/2025

Fan Replacement on the Epilog Mini and Helix Systems

How do I replace the fans on my Epilog Mini or Helix System?

Machine Type: Epilog Mini 18/24 and Helix Tools Needed: #2 Phillips head screwdriver, 6/32 Nut driver Flat head screwdriver or wire cutter Turn engraver off and unplug it from the wall. Face the back of the machine where the exhaust is located. Remove the 8 screws holding the back panel (...)

09/17/2024

Cleaning Optics – Mini / Helix

How do I clean the optics in my laser system?

Ensuring your optics are clean will help your laser system perform its best. If smoke, resin, or other contaminants are allowed to accumulate too heavily, they will reduce the available laser power and may cause damage. Dirty optics can also greatly reduce the engraving and cutting quality of your machine (...)

12/31/2025

Purchase or Print a New Laser Alignment Target

Where can I buy or print out a new target for aligning my laser beam?

Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)

12/17/2025

Service and Repair

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Y-Motor Replacement

X-Motor Replacement

Fix a Power Issue: Replacing the Dual Power Supply

Fix a Power Issue: Replacing the Power Supply

Replacing the Display / Keypad

CO2 Laser Tickle Settings

Optics Replacement – Mini/Helix

Extended Cold Start Guide

Checking and Leveling the Table

Fan Replacement on the Epilog Mini and Helix Systems

Cleaning Optics – Mini / Helix

Purchase or Print a New Laser Alignment Target