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Cleaning the Encoder Strip: Essential Maintenance for Accurate Printing

A clean linear encoder strip helps your machine achieve accurate positioning.

Introduction

Estimated time: 10–15 minutes • Skill: Basic

This guide provides a step-by-step procedure for cleaning the X-Axis linear encoder strip on Epilog Mini, Helix, 36EXT, and FiberMark laser systems. If you are experiencing wavy or drifting engraving, the cause is most likely a dirty encoder strip, and following these instructions should resolve the issue.

To complete this procedure, you will need a Phillips head screwdriver, cotton swabs, distilled water, and a few drops of mild dish soap. A can of compressed air is optional but helpful for removing loose dust.

Example of wavy laser engraving

Procedure

  1. Power down and unplug the machine.

    For your safety, completely turn off the laser system and disconnect the power cord from the back of the machine before beginning.

    Flipping the machine's power switch to off.

  2. Loosen the assembly cover screws.

    Using a Phillips head screwdriver, loosen the seven screws that secure the X-Axis assembly cover. There are five screws on the back and two on the front. It is not necessary to completely remove the screws.

    Loosening a screw on the back of the X-Axis Assembly.
    Loosening a screw on the front of the X-Axis Assembly.

  3. Remove the assembly cover.

    Once all seven screws are loose, lift the metal cover off the X-Axis assembly and set it aside.

    Lifting the cover off the X-Axis Assembly.

  4. Prepare the cleaning solution.

    In a small cup, mix a few drops of mild dish soap with approximately 1/4 cup of distilled water.

    Adding dish soap to distilled water.

  5. Clean the encoder strip.

    The encoder strip is the transparent or tinted plastic film that runs the length of the assembly. Move the lens carriage to one side. Dip a cotton swab in the soapy water and gently wipe the front, back, and top edge of the exposed strip. Then, move the lens carriage to the other side and clean the remaining portion.

    Using a cotton swab to clean the front of the linear encoder strip.
    Using a cotton swab to clean the back of the linear encoder strip.

  6. Dry the encoder strip.

    Using a new, dry cotton swab, go back over the entire strip to remove any remaining moisture or residue. This prevents water spots from interfering with the sensor.

  7. Reinstall the assembly cover.

    Place the cover back onto the X-Axis assembly, aligning it with the loosened screws. Tighten all seven screws, starting with the two in the front and then finishing with the five in the back.

    Tightening a screw on the back of the X-Axis Assembly.

  8. Power up and test.

    Plug the power cord back into the machine and turn it on. Your engraving quality should now be restored. The frequency of this cleaning depends on the materials you process, so inspect the strip periodically.

    Plugging the power cord back into the machine.

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  • ID:
    TA-91
  • Date:
    10/16/2025

Tools:

  • #1 Philips Screwdriver
  • Cotton Swab
  • Dish Soap