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Troubleshooting

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How do I realign the ruler guides on my Mini or Helix?

Ruler square procedure on the Mini and Helix engravers.

Machine Series: Mini, Helix, Fibermark

Keywords: Mini | Helix | Ruler | Square | XY | Service Procedure
How do I set the X/Y home position on my Epilog Mini or Helix?

Home position calibration procedure for the Mini and Helix engravers.

Machine Series: Mini, Helix, Fibermark

Keywords: Mini | Helix | Home Position | XY | Service Procedure
How do I align the laser in my 36EXT?

Laser alignment instructions for the 36EXT.

Machine Series: Legend 36EXT

Keywords: 36EXT | Laser | Alignment | CO2 | Laser | Low Power | Service Procedure
Why am I seeing a blurry driver screen on my Windows 10 High-Resolution Display?

How to fix a blurry driver screen on a high-resolution display.

Machine Series: Mini, Helix, Fibermark | Legend 36EXT | Zing | Fusion, Fusion M2 | Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo | Legacy Systems

Keywords: Driver | Print Software | DPI
What are tickle settings and how can I adjust them?

This article explains what laser tickle settings are and how to adjust them.

Machine Series: Mini, Helix, Fibermark | Legend 36EXT | Zing | Fusion, Fusion M2 | Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo | Legacy Systems

Keywords: CO2 Laser | Tickle | Cold Start | Service Procedure
How do I align the laser for the Fusion FiberMark?

Laser alignment instructions for the Fusion Fibermark.

Machine Series: Fusion, Fusion M2

Keywords: Fusion | Fiber | Laser | Low Power | Alignment | Service Procedure
Why is my laser not cutting or engraving well?

Steps to troubleshoot loss of laser power in the Mini and Helix engravers.

Machine Series: Mini, Helix, Fibermark

Keywords: Mini | Helix | Low Power | Dirty Optics | Not Cutting
Why is the camera feed not appearing in the Epilog Dashboard?

Causes and steps to fix no camera feed in the Epilog Dashboard.

Machine Series: Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo

Keywords: Camera | IRIS | Troubleshooting
Why is the Dashboard not recognizing hairlines or outlines as a vector process?

How to get the Dashboard to recognize vector lines from CorelDRAW.

Machine Series: Mini, Helix, Fibermark | Legend 36EXT | Zing | Fusion, Fusion M2 | Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo | Legacy Systems

Keywords: CorelDRAW | Artwork | Design Tips | Hairline | Vector | Dashboard
I'm having problems installing Engrave Lab PhotoLaser Plus. How can I fix this?

How to solve PhotoLaser Plus installation issues.

Machine Series: Mini, Helix, Fibermark | Legend 36EXT | Zing | Fusion, Fusion M2 | Fusion Maker, Fusion Edge, Fusion Pro | Fusion Galvo | Legacy Systems

Keywords: PhotoLaser Plus | Software | Install

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