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Service and Repair

Service and Repair

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Accessories (1) Cameras (9) Chassis (11) Control / Circuit Boards (30) Laser Source (25) Optics (9) Power / Electrical (11) Table / Grid (21) Troubleshooting (7) X-Axis (66) Y-Axis (21)

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Service and Repair

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Accessories (1) Cameras (9) Chassis (11) Control / Circuit Boards (30) Laser Source (25) Optics (9) Power / Electrical (11) Table / Grid (21) Troubleshooting (7) X-Axis (66) Y-Axis (21)

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LC1000 – Control Module Port and LED Overview

LC1000 – Control Module Port and LED Overview

The control module on Epilog laser systems provides connection points and LED indicators that offer system status and control feedback. This guide outlines each port and indicator located on the right side of the machine. Port Descriptions Exhaust Control: Connects to a compatible exhaust unit to send on/off commands. USB (...)

Lens Camera Board and USB-C Cable Replacement – Fusion Pro 32 & 48

Lens Camera Board and USB-C Cable Replacement – Fusion Pro 32 & 48

How do I replace the lens camera board in the Fusion Pro 32 and 48?

This procedure outlines how to replace both the Carriage Camera PCB and the X-Axis USB-C cable on a 16000 Series Fusion Pro laser system. The Carriage Camera PCB also integrates the Auto Focus sensor, which is critical to system performance. Follow each step carefully to ensure proper installation and avoid (...)

Lens Carriage Rollers

Lens Carriage Rollers

Replace the rollers that ensure smooth travel of your lens assembly.

Remove Lens Assembly Shut off the laser and remove the power cord from the machine. Move the X-Axis Assembly to the center of the machine and the lens carriage to the center of the table. Loosen the two screws which secure the lens carriage to the belt assembly. As you (...)

Lens Install – Fusion / Fusion M2

Lens Install – Fusion / Fusion M2

How do I replace the lens on the Fusion?

Please find the attachment for an in-depth description.

Lens Replacement

Lens Replacement

How do I replace the lens in the Fusion Galvo?

This guide provides step-by-step instructions for replacing the lens assembly in the G100 model engraver. Please review all steps carefully before beginning the procedure. Make sure the machine is powered off and the work area is prepared to avoid damage to components. If you need further assistance during or after (...)

Linear Guide (IKO) Replacement – Fusion Pro 32 & 48

Linear Guide (IKO) Replacement – Fusion Pro 32 & 48

How do I replace the linear guide in the Fusion Pro 32 and 48?

This document outlines the replacement of the linear guide in the Fusion Pro 32 and 48.

Linear Guide (IKO) Replacement – Legend 36EXT

Linear Guide (IKO) Replacement – Legend 36EXT

How do I replace the linear guide in my Legend 36EXT?

This document outlines the step-by-step procedure for replacing the X-Axis linear rail assembly (bearing set) on the Epilog Legend EXT laser system. The linear rail is responsible for guiding the X-Axis carriage assembly smoothly and accurately across the engraving area. Over time, wear or damage to the rail can affect (...)

Linear Guide Replacement (IKO) – Large Aperture Fusion Pro

Linear Guide Replacement (IKO) – Large Aperture Fusion Pro

Removal Procedure Power OFF the machine and disconnect the power cord. Remove the right and left side panels. Open the top door. Pull the rail to the middle of the machine. Move the carriage to the center. Loosen the thumb screws and open the mirror cover. Disconnect the air assist (...)

Linear Guide Replacement (IKO) – Pro 48 Large Aperture

Linear Guide Replacement (IKO) – Pro 48 Large Aperture

This guide provides step-by-step instructions for removing and replacing the X-Axis Linear Guide (IKO) in a large-aperture Fusion Pro 48 laser system. Follow each step carefully to ensure a safe and efficient procedure. Always disconnect power before beginning any maintenance. Removal Power off the machine and disconnect the power cable. (...)

Low Output – Mini/Helix

Low Output – Mini/Helix

What should I do if I'm experiencing low laser output on my Mini / Helix system?

Whenever there is a perceived loss of power, it could be caused by dirty or damaged optics, bad laser beam alignment or a focus or table level issue. Below you can find links to instructions on checking and leveling the table as well as checking and fixing the alignment of (...)

Maker X-Axis Motor Install

Maker X-Axis Motor Install

How do I install the X-Axis motor into my Fusion Maker machine?

This document outlines the step-by-step procedure for removing and replacing the X-Axis motor in the Epilog Maker laser system. Proper handling and installation are crucial to maintaining optimal performance and avoiding damage to internal components. Please follow the instructions and diagrams carefully to ensure a smooth and successful motor replacement. (...)

Manual Focus Gauge (MFG) Replacement – Fusion Pro 32 & 48

Manual Focus Gauge (MFG) Replacement – Fusion Pro 32 & 48

How do I replace the manual focus gauge in the Fusion Pro 32 and 48?

This document outlines the replacement of the manual focus gauge in the Fusion Pro 32 and 48.

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

Optics Replacement – Mini/Helix

Optics Replacement – Mini/Helix

How do I replace the lens in my Helix and Mini?

This guide provides step-by-step instructions for replacing the carriage, steering, and periscope optics in your laser system. Follow the outlined procedures carefully to ensure proper installation and alignment. Always handle optics with care and refer to the provided alignment links after replacement to maintain optimal performance. Replacing Carriage Optics Move (...)

Power Supply Replacement

Power Supply Replacement

Replace your machine's power supply.

Remove Old Power Supply Now move to the rear of the machine. Using the 5/32″ Allen Wrench, remove the screws securing the upper rear panel to access the Power Supply. Locate the Power Supply under the access panel. Now carefully disconnect all of the wires plugged into the back of (...)

Power Supply Replacement

Power Supply Replacement

Replace your machine's power supply.

Remove Old Power Supply Now move to the rear of the machine. Using the 5/32″ Allen Wrench, remove the 9 screws that secure the rear panel to the machine. Locate the power supply housing. It is located to the left of the exhaust port as you face the machine from (...)

Power Supply Replacement

Power Supply Replacement

Replace your machine's power supply.

Option 1: Lower the Table If your machine has power, lower the table to the bottom of the machine by pressing the ‘Focus’ button, then holding the down arrow button. Shut off the laser and remove the power cord from the machine. Option 2: Remove the Table If your machine (...)

Power Supply Replacement

Power Supply Replacement

Replace your machine's power supply.

Remove Panel Remove the lower access panel on the right side of the machine by using a 5/32” hex key to turn the black panel locks ¾ of the way counter clockwise. Remove Old Power Supply Disconnect the power leads connecting the power supply assembly to the various components of (...)

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