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Holiday Closure Notice

We will be closed November 28 and 29 for the Thanksgiving holiday.
Normal hours resume Monday, December 2.

Our tech support team is operating at a reduced capacity December 26 – December 31 and will be closed on Christmas Day (December 25) and New Year’s Day (January 1.) Normal hours resume Thursday, January 2.

Thank you for your understanding, and we wish you a safe and joyful holiday season!

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Form Name

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Customer Full Name

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Customer Country Code*

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Email*

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Serial Number*

Please provide your serial number so we can more efficiently serve you.

Machine Type*

How can we help?*

I have questions about my account, a refund, an invoice, or a return.

I need help with an online order.

I need to order parts.

I need help setting up my machine or computer.

I’m having issues printing to my machine.

I’m having issues while my machine is printing.

I need help with the PrintAPI.

I need help with something else.

Shipping Address*

Subject*

Problem Description*

Attachments

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Accepted file types: jpg, gif, png, pdf, jpeg, txt, heif, mp3, mp4, wav, mov, heic, svg, cdr, ai, Max. file size: 8 MB.

If you have photos, videos, or other files that you think will help us resolve your issue, please attach them here.

To get support with the Epilog PrintAPI please create an issue on our Github page: Epilog-Print-API-Release

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