Usage and Operation Archives

LightBurn Connection Guide

Early Access – LightBurn Labs You can now run your Epilog laser from LightBurn. Epilog has been working with the LightBurn team to bring Epilog support to LightBurn 2.2, and early access is available today in LightBurn 2.2 RC3. Epilog support is released as a LightBurn “Labs” feature. That means (...)

10/06/2026

Air Assist – Default to Shop Air Conversion

Learn how to configure and convert your laser’s air assist solenoid for different compressor types to maintain safe, efficient airflow.

Understanding the Air Assist Solenoid The Ascent laser’s air assist solenoid manages airflow differently depending on your compressor setup. It is critical to configure the internal tubing correctly to prevent equipment damage or excessive compressor wear. Default Configuration (Constant-Run Pumps): Small diaphragm pumps lack a pressure shut-off switch and must (...)

04/22/2026

How To Pay For an Order

Just got a quote from Epilog? Follow this quick guide to find your order and submit your credit card payment securely.

Estimated time: 5 minutes • Skill: Basic This guide explains how to submit a credit card payment for an Epilog Laser order after receiving a quote from a technician. Follow the steps below to complete your payment quickly and securely. Submit Payment from Your Quote Locate and click the Pay (...)

03/16/2026

How do I call Epilog Support?

How do I contact Epilog Support?

At Epilog, our goal is to resolve your issues as quickly and clearly as possible. To ensure that every case is documented, tracked, and handled by the right technician, we use email as our primary communication method rather than inbound phone calls. Why We Don’t Offer Inbound Phone Support Faster (...)

03/16/2026

Filter Control – Connection Guide

Wiring diagrams and pinouts for connecting external filtration systems to your Epilog.

Epilog Fusion Maker, Edge, Pro, and Galvo laser systems include a DB9 port on the right side of the control panel for managing external filtration systems. These signals are automatically assigned based on the selected filter type in the Epilog control panel. Currently, Epilog officially supports two filtration systems: Filtrabox (...)

03/16/2026

Silent Installation of Epilog Software Suite

As of version 2.2.16.2, the Epilog Software Suite installer includes support for silent installation, with some important caveats: Silent installation is supported, but this may not operate correctly in a headless mode. During installation, Windows may still prompt the user to confirm whether they trust Epilog as a driver publisher. (...)

03/16/2026

Updating the Firmware

How do I update the Firmware in the Fusion engraver?

In firmware version 1.0.9.0, the update process has been streamlined for efficiency. Systems running 1.0.9.0 or later can update using the methods below. Click the USB / Network tabs to view instructions for each update method. Download the latest firmware file from the Official Drivers and Firmware Page before beginning. (...)

07/28/2026

Updating the Peripherals

How do I update the peripherals in the Fusion Maker, Edge, Pro, and Galvo?

Peripheral updates ensure optimal performance and communication between the engraver’s programmable components by installing the latest firmware and configuration files. Programming the Peripherals On the display panel, tap the gear icon in the upper-right corner to open the Settings menu: Figure 1: Access the Settings menu by tapping the gear (...)

03/31/2026

Usage and Operation

Filters

Filters

LightBurn Connection Guide

Air Assist – Default to Shop Air Conversion

Sending Vector Jobs from Adobe Illustrator

Interactive Connection Guide

Laser System Preventative Maintenance

Laser Safety: Key Training Highlights

How To Pay For an Order

How do I call Epilog Support?

Filter Control – Connection Guide

Silent Installation of Epilog Software Suite

Updating the Firmware

Updating the Peripherals