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Service and Repair (28)

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Results: 28 items found

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Categories:

Getting Started (9)

All Getting Started

Usage and Operation (92)

All Usage and Operation System Requirements & Setup (20) Machine Control & Settings (1) Laser Techniques (9) Software Techniques (38) Projects (14) Rotary (0) FAQ (9)

Service and Repair (28)

All Service and Repair Troubleshooting (4) Control / Circuit Boards (2) X-Axis (6) Y-Axis (2) Table / Grid (1) Optics (1) Cameras (0) Laser Source (5) Power / Electrical (1) Chassis (0) Accessories (0) Calibrations (4) Cleaning (2)

Machine Resources:

Drivers & Software
Manual Downloads
Tech Specs

Intermittent Missing Letters from CorelDRAW Print Output

Guidance for resolving missing letters in Epilog Software Suite output when printing from CorelDRAW, following recent Microsoft-related rendering and font-handling changes. Issue Summary Customers may report intermittent letters missing from text-based graphics or tags when printing from CorelDRAW through the Epilog Software Suite. In some cases, letters may also shift (...)

Laser System Preventative Maintenance

Laser System Preventative Maintenance

Updated March 2026 | Frequency may vary based on material usage and throughput. To ensure peak performance and extend the lifespan of your laser system, follow this structured maintenance schedule. Bi-Weekly High Frequency Clean Optics: Inspect and clean mirrors and lenses. Clean Crumb Tray: Remove debris to prevent flare-ups. Monthly (...)

How to Replace the Home Switch (XY PCB) – Zing

How to Replace the Home Switch (XY PCB) – Zing

This guide will walk you through the replacement of the X/Y Limit PCB on your Zing. The X/Y Limit PCB is located on the right side of your X-Axis rail underneath the right-side panel. Removal Unplug the engraver from its power source. Next, remove the Control Assembly by loosening the (...)

Full Guide: Replacing the Laser Assembly

Full Guide: Replacing the Laser Assembly

How to Replace the Zing 24 laser assembly.

Laser Removal: Lower the table to the bottom of the machine. Turn off the machine. Disconnect the machine from its power source. Remove the four Phillips screws which secure the left-hand side panel. There are three on the side and one on the rear as shown in picture 1a and (...)

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

Laser Alignment – Zing

Laser Alignment – Zing

Adjust your optics system's mirrors to ensure your laser fires precisely.

Mark the Laser Alignment Target To begin the laser alignment procedure, in your graphics software, set your page size equal to your machine’s table size and create a small ¼” by ¼” black filled box in the upper right corner of the page, then send it to the laser. Install (...)

Cleaning Your Optics

Cleaning Your Optics

Cleaning your lens and mirrors is an essential part of routine maintenance.

Remove Side Panel To begin the optics cleaning procedure, shut off the laser and remove the power cord from the machine. Remove the left side panel by removing the three screws on the side of the machine. Remove the screw on the back of the machine. Remove the left side (...)

Table Level Procedure

Table Level Procedure

How do I check and adjust the Zing table level?

Please find the attachment for an in-depth description.

X-Axis Belt Tension

X-Axis Belt Tension

How do I tension the Zing X-axis belt?

Please find the attachment for an in-depth description.

CO2 Laser Alignment – Zing 24

CO2 Laser Alignment – Zing 24

How do I align the CO2 laser in my Zing 24?

Estimated time: 60–90 minutes • Skill: Advanced This guide outlines the procedure for aligning the laser beam inside the Epilog Zing 24 engraver. Following these steps will ensure the optics are properly aligned for consistent laser performance and engraving quality. SAFETY GLASSES REQUIRED: Always wear safety glasses or protective eyewear (...)

Full Guide: Replacing the Laser Assembly

Full Guide: Replacing the Laser Assembly

How do I replace the laser in my Zing 16?

Estimated time: 20–30 minutes • Skill: Intermediate This procedure will guide you through the process of removing and installing the laser assembly in your Epilog Zing 16 laser system. Following these steps ensures proper alignment, secure mounting, and optimal performance of your engraving system. Laser Removal Power down and disconnect (...)

X-Axis Carriage Install – Zing

X-Axis Carriage Install – Zing

How do I remove my lens carriage on the Epilog Zing?

Lens carriage removal procedure in the Zing engraver.

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