Backplane Install – Zing
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Blurry Driver Screen On Windows 10
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Carriage Optics Install – Zing
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CO2 Laser Tickle Settings
Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)
Extended Cold Start Guide
Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)
Laser Tube Install – Zing
Machine Type: Epilog Zing 16 Lasers Lower the table to the bottom of the machine. Turn off the machine. Disconnect the machine from its power source. Remove the four Phillips screws which secure the left hand side panel. There are three on the side and one on the rear as (...)
Laser Tube Install – Zing 24
Laser Removal: Lower the table to the bottom of the machine. Turn off the machine. Disconnect the machine from its power source. Remove the four Phillips screws which secure the left-hand side panel. There are three on the side and one on the rear as shown in picture 1a and (...)
Lens Carriage Rollers
Remove Lens Assembly Shut off the laser and remove the power cord from the machine. Move the X-Axis Assembly to the center of the machine and the lens carriage to the center of the table. Loosen the two screws which secure the lens carriage to the belt assembly. As you (...)
My Artwork isn’t showing up in the Epilog Dashboard
Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)
Power Supply Replacement
Option 1: Lower the Table If your machine has power, lower the table to the bottom of the machine by pressing the ‘Focus’ button, then holding the down arrow button. Shut off the laser and remove the power cord from the machine. Option 2: Remove the Table If your machine (...)
Purchase or Print a New Laser Alignment Target
Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)
Replacing the Control Panel
Record Settings If your machine will boot up, we’ll start by writing down some settings that will save you time later. Press the Go and Pointer button at the same time to access the Function Menu and cycle through the headings by pressing the Go button. Write down the Serial (...)
Troubleshooting Guide
The attached document talks about the most common issues observed while operating the Zing engraver as well as their most common solutions. Please be sure that the engraver is powered OFF before performing any of the procedures outlined in this document. Y Axis Too Far Forward on Boot If the (...)
X-Axis Assembly Replacement
Remove Right Side Panel Shut off the laser and remove the power cord from the machine. Inside the machine, move the x-axis assembly to the rear of the machine. Put on the anti-static strap. Clip the strap on to any metal part of the machine. Always wear the anti-static strap (...)
X-Axis Belt Install – Zing
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X-Axis Carriage Install – Zing
Lens carriage removal procedure in the Zing engraver.
X-Motor Replacement
Remove Right Side Panel Shut off the laser and remove the power cord from the machine. Inside the machine, move the x-axis assembly to the rear of the machine. Put on the anti-static strap. Clip the strap on to any metal part of the machine. Always wear the anti-static strap (...)
Y-Axis Belt Replacement – Zing
Replacing the Y-axis belt on your Epilog Zing laser machine is a straightforward process that ensures optimal performance and precision for your engraving and cutting projects. Whether you’re working with a Zing 16 or Zing 24 model, this step-by-step guide will walk you through the necessary tools and procedures to (...)
Y-Motor Replacement
Remove Rear Panel Loosen the two screws on the back of the machine and remove the back panel. Remove Old Y-Motor Using a 3mm hex key, loosen the four hex screws located on the drive couplers located on both sides of the Y-Motor. Slide the drive couplers away from the (...)
Z-Motor / Table Motor Replacement
Preparation Start by lowering the table to the bottom of the machine by pressing focus then the down arrow button. Shut off the laser and remove the power cord from the machine. Inside the machine, move the x-axis assembly to the rear of the machine. Put on the anti-static strap. (...)