Service and Repair Archives

Vision System Repair: Replacing the Overhead Camera

How do I replace the overhead camera in the Fusion Maker, Edge, and Pro 24 / 36?

Estimated time: 20–30 minutes • Skill: Intermediate This procedure guides you through removing and replacing the Overhead Camera on Fusion Edge and Fusion Pro engravers. Following these steps ensures the camera assembly is installed correctly, and the system is updated and calibrated for accurate camera-based alignment and job preview functionality. (...)

10/06/2026

Pro 32, Pro 48

X-Axis Drive Board Replacement

How do I replace the x-axis drive board in the Fusion Pro 32 & 48?

Please find the attachment for an in-depth description.

09/24/2024

Checking and Leveling the Table

If you notice uneven engraving or reduced power in specific corners of your Mini or Helix, the table may be out of level. This guide explains how to check and level the table for optimal performance.

Estimated time: 15-20 minutes • Skill: Beginner A perfectly level engraving table is essential for accurate focusing and consistent engraving results. This guide will walk you through checking and adjusting the table level on your Epilog Mini or Helix laser system. Checking Table Level Access the table. Power on the (...)

06/30/2026

Fan Replacement on the Epilog Mini and Helix Systems

How do I replace the fans on my Epilog Mini or Helix System?

Machine Type: Epilog Mini 18/24 and Helix Tools Needed: #2 Phillips head screwdriver, 6/32 Nut driver Flat head screwdriver or wire cutter Turn engraver off and unplug it from the wall. Face the back of the machine where the exhaust is located. Remove the 8 screws holding the back panel (...)

09/17/2024

Cleaning Optics – Mini / Helix

How do I clean the optics in my laser system?

Ensuring your optics are clean will help your laser system perform its best. If smoke, resin, or other contaminants are allowed to accumulate too heavily, they will reduce the available laser power and may cause damage. Dirty optics can also greatly reduce the engraving and cutting quality of your machine (...)

12/31/2025

Y-Axis Belt Replacement – Zing

How do I replace the Y-Axis belt on my Zing machine?

Replacing the Y-axis belt on your Epilog Zing laser machine is a straightforward process that ensures optimal performance and precision for your engraving and cutting projects. Whether you’re working with a Zing 16 or Zing 24 model, this step-by-step guide will walk you through the necessary tools and procedures to (...)

04/09/2025

Maker X-Axis Motor Install

How do I install the X-Axis motor into my Fusion Maker machine?

This document outlines the step-by-step procedure for removing and replacing the X-Axis motor in the Epilog Maker laser system. Proper handling and installation are crucial to maintaining optimal performance and avoiding damage to internal components. Please follow the instructions and diagrams carefully to ensure a smooth and successful motor replacement. (...)

04/17/2025

Purchase or Print a New Laser Alignment Target

Where can I buy or print out a new target for aligning my laser beam?

Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)

12/17/2025

When to Calibrate the IRIS Camera System

When do I need to calibrate the IRIS camera system?

Applies to: Fusion Maker • Fusion Edge • Fusion Pro • G100 All Fusion Maker, Edge, Pro, and G100 engravers are equipped with the IRIS™ camera system, which overlays your artwork onto the engraving table and material within the Epilog Dashboard software. The accuracy of this system depends on proper (...)

10/06/2026

Setting Manual Focus and Auto Focus on the Mini/Helix

How do I set manual and auto focus on my Epilog Mini or Helix?

If your engravings look soft or inconsistent, your autofocus may not match your manual focus gauge. This guide shows you how to find true focus on your Epilog Mini 18/24 or Helix, set the manual gauge to it, and then adjust autofocus so both agree. Applies to Epilog Mini 18 (...)

10/08/2026

Knowledge Base

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Vision System Repair: Replacing the Overhead Camera

X-Axis Drive Board Replacement

Checking and Leveling the Table

Fan Replacement on the Epilog Mini and Helix Systems

Cleaning Optics – Mini / Helix

Y-Axis Belt Replacement – Zing

Maker X-Axis Motor Install

Purchase or Print a New Laser Alignment Target

When to Calibrate the IRIS Camera System

Setting Manual Focus and Auto Focus on the Mini/Helix