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Service and Repair

Service and Repair

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Accessories (1) Cameras (8) Chassis (11) Control / Circuit Boards (30) Laser Source (25) Optics (9) Power / Electrical (11) Table / Grid (21) Troubleshooting (7) X-Axis (66) Y-Axis (21)

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Accessories (1) Cameras (8) Chassis (11) Control / Circuit Boards (30) Laser Source (25) Optics (9) Power / Electrical (11) Table / Grid (21) Troubleshooting (7) X-Axis (66) Y-Axis (21)

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Checking and Leveling the Table

Checking and Leveling the Table

If you notice uneven engraving or reduced power in specific corners of your Mini or Helix, the table may be out of level. This guide explains how to check and level the table for optimal performance.

Estimated time: 15-20 minutes • Skill: Beginner A perfectly level engraving table is essential for accurate focusing and consistent engraving results. This guide will walk you through checking and adjusting the table level on your Epilog Mini or Helix laser system. Checking Table Level Access the table. Power on the (...)

CO2 Laser Replacement Checklist / Low Output

CO2 Laser Replacement Checklist / Low Output

This guide will assist you in diagnosing and resolving low output issues with your 17000 series laser system.

Having to continually reduce speed and increase power can indicate low output from the laser. This document will help identify a low output laser tube on a 17000 Maker, Edge, or Pro machine. Checklist Optics Alignment Focus Reference Engraving Download the sample file below. Reference Engraving Open the file and (...)

CO2 Laser Replacement Checklist / No Output

CO2 Laser Replacement Checklist / No Output

This guide will assist you in diagnosing and resolving no output issues with your 17000 series laser system.

These items should be checked before replacing a CO2 laser tube with no output. If the laser has been inactive for more than one (1) month, follow the Extended Cold Start Guide first. The goal of this document is to determine the operational status of the CO2 laser in a (...)

CO2 Laser Tickle Settings

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

CO2 Laser Tube Replacement 30 – 80 Watt

CO2 Laser Tube Replacement 30 – 80 Watt

How do I replace the CO2 laser tube on Fusion / M2 machine?

Remove Panel Shut off the laser and remove the power cord from the machine. Use a 5/32” hex key to remove the ten hex screws which secure the lower panel on the rear of the machine, then remove the panel. Remove Old Laser Tube Disconnect the black connector from the (...)

Control Board Install – FiberMark

Control Board Install – FiberMark

How do I replace the FiberMark Controller Board?

Please find the attachment for an in-depth description.

Control Module Replacement

Control Module Replacement

How do I replace the control module in the Fusion Galvo?

This guide provides step-by-step instructions for replacing the control board in the G100 system. Always wear an anti-static strap and disconnect power before beginning any maintenance procedure. Control Board Removal Turn off the engraver. Disconnect the power cable. Locate the door handles. Open the door. Loosen and remove screws. Loosen, (...)

Control Module Replacement – Fusion Edge, Maker, Pro

Control Module Replacement – Fusion Edge, Maker, Pro

The control module is a crucial component of your Fusion Maker, Fusion Edge, or Fusion Pro engraver, enabling seamless operation and precise control. This guide provides step-by-step instructions for safely removing and installing a new control module to ensure optimal performance. Following these procedures will help you maintain your engraver’s (...)

Control Module Replacement – Fusion Pro 32 & 48

Control Module Replacement – Fusion Pro 32 & 48

How do I replace the control module in the Fusion Pro 32 and 48?

This document provides a step-by-step guide on how to replace the control board in your laser system. Replacing the control board is a crucial process that ensures your laser operates efficiently and reliably. Follow these instructions carefully to safely remove the old control board and install the new one, getting (...)

Controller Board

Controller Board

Replace the controller board that acts as the brain of your laser machine.

Record Settings If your machine will boot up, we’ll start by writing down some settings that will save you time later. Press the Go and Pointer button at the same time to access the Function menu and cycle through the headings by pressing the Go button. Write down the Serial (...)

Controller Board

Controller Board

Replace the controller board that acts as the brain of your laser machine.

Remove Old Control Board Shut off the laser and remove the power cord from the machine. Remove any Ethernet and USB cables from the back of the machine. Put on the anti-static wrist strap. Always wear the anti-static strap when handling the control board to avoid damaging the unit through (...)

Diagnostic LEDs – Fusion / Fusion M2

Diagnostic LEDs – Fusion / Fusion M2

How do the Diagnostic LED's function for the Fusion?

This document will describe how the diagnostic LEDs function, and their behavior during the boot up sequence. Locating the Diagnostic LEDs The diagnostic LEDs are on the Control Assembly panel in the back of the engraver. This panel also contains connections for Ethernet, USB and Air Assist. The LEDs are (...)

Door Belt Replacement – G100

Door Belt Replacement – G100

How do I replace the door belt in the Fusion Galvo?

This guide outlines the steps to replace the right-side door lift belt. The left-side replacement procedure is identical. Please follow all safety protocols before beginning. Door Belt Removal Turn off engraver Disconnect from power Loosen and remove screws Remove panel Loosen and remove Remove panel Loosen and remove Remove panel (...)

Door Damper Replacement – Fusion Galvo

Door Damper Replacement – Fusion Galvo

How do I replace the door damper in the Fusion Galvo?

This guide provides step-by-step instructions for replacing the door damper on Epilog Laser G100 series systems. The procedure shown covers the replacement of the GC0233 (right side door damper), but the steps are identical for the GC0232 (left side door damper). Before starting, verify the part number on your replacement (...)

Door Motor Replacement – Fusion Galvo

Door Motor Replacement – Fusion Galvo

How do I replace the door motor in the Fusion Galvo?

This guide provides step-by-step instructions for replacing the door motor on Epilog Laser G100 series systems. The process includes removing the door, installing the new motor, and reassembling the engraver. Be sure to follow all recommended safety precautions throughout the procedure. Door Motor Removal Turn off engraver Disconnect from power (...)

Door Slide Replacement – Fusion Galvo

Door Slide Replacement – Fusion Galvo

How do I replace the door glide in the Fusion Galvo?

This guide provides step-by-step instructions for replacing the door slide on Epilog Laser G100 series systems. The process includes removing the door, installing the new slide, and reassembling the engraver. Be sure to follow all recommended safety precautions throughout the procedure. Door Slide Removal Turn off engraver Disconnect from power (...)

Edge Stand Assembly

Edge Stand Assembly

How do I build my Edge Laser stand?

The Fusion Edge Stand is an essential accessory designed to support your laser system with stability and ease of mobility. Whether you’re setting up a new machine or replacing an existing stand, this guide provides step-by-step instructions to help you assemble the stand safely and efficiently. By carefully following each (...)

Encoder Reader Installation

Encoder Reader Installation

How do I install the encoder reader on my 36EXT?

This procedure outlines the steps necessary to replace the X-axis encoder reader on the Legend EXT machine. The X-axis encoder reader is a crucial component for accurate movement tracking of the lens carriage assembly. Over time, this part may need maintenance or replacement to ensure continued precision and smooth operation (...)

Encoder Strip Install

Encoder Strip Install

How do I install the encoder strip in my 36EXT?

The attached document will guide you through replacing the encoder strip on a 36EXT.

Extended Cold Start Guide

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

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