Fusion Pro Laser Machines

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

04/25/2025

Pro 24, Pro 36

Manual Focus Gauge Calibration – Fusion Maker, Edge, Pro

Learn how to calibrate the manual focus gauge on a Fusion Maker, Edge, or Pro machine.

This procedure outlines the steps required to calibrate the manual focus gauge after completing the Focus Calibration Wizard. Proper calibration ensures that the gauge accurately reflects the correct focal height determined using the Calibration Wizard. Note: The Calibration Wizard is available only on firmware version 1.1.2.1 or later. To update (...)

12/31/2025

Pro 24, Pro 36

How to Replace the X-Axis Motor Driver: Step-by-Step Guide

Learn how to replace the TE0104 X-Axis Drive Board on 17000 Edge and Pro machines. This fix can potentially resolve various X-Axis motion issues and help restore smooth operation.

This guide will walk you through the process of removing, installing, and programming the X-Axis Drive Board for Fusion Edge and Pro 24 / 36 models. Proper precautions, including the use of an anti-static strap, are essential to ensure the safe handling of electronic components. Drive Board Replacement Procedure Models: (...)

11/11/2025

Generating Machine Logs

How do I generate the machine logs?

Generating machine logs enables Epilog Technical Support to gather important information about the machine, aiding in its diagnosis and troubleshooting. The process is straightforward and requires either a USB flash drive or a network-connected machine. This guide will outline the steps for generating logs. Logs can be generated one of (...)

07/10/2026

Pro 24, Pro 36

Laser Alignment (Large Aperture Optics) – Fusion Pro

How do I align the laser on my Fusion Pro with large aperture optics.

To ensure your CO2 laser engraver delivers optimal performance and consistent cutting quality, proper beam alignment is essential. Over time, vibration, wear, or component replacement can cause the laser beam to deviate from its intended path. This can result in reduced cutting power, inconsistent engraving, or premature wear of optics. (...)

09/24/2026

Pro 24, Pro 36

Large Aperture Optics Replacement – Fusion Pro

How do I replace the Optics in my Fusion Pro Large Aperture machine?

The Fusion Pro laser system includes four (4) mirrors in total. Mirrors 1, 2, and 3 are mounted using mirror holders and feature thermal compound between the mirror and holder to ensure proper heat transfer. This compound may need to be replaced if the mirrors are removed and reinstalled multiple (...)

09/25/2025

Cleaning Procedures – Fusion Maker, Edge, and Pro

This document details the general cleaning and maintenance of the Fusion Maker, Edge, and Pro machine.

Regular cleaning of the Fusion Pro engraver will result in a longer service life of the engraver and less down time. Additionally, regular cleaning of the Fusion Pro engraver can mitigate the risk of flare-ups and other thermal events. A mild household cleaner or degreaser can be used to clean (...)

12/31/2025

CO2 Laser Replacement Checklist / Low Output

This guide will assist you in diagnosing and resolving low output issues with your 17000 series laser system.

Having to continually reduce speed and increase power can indicate low output from the laser. This document will help identify a low output laser tube on a 17000 Maker, Edge, or Pro machine. Checklist Optics Alignment Focus Reference Engraving Download the sample file below. Reference Engraving Open the file and (...)

04/09/2025

Pro 24, Pro 36

Control Module Replacement – Fusion Edge, Maker, Pro

The control module is a crucial component of your Fusion Maker, Fusion Edge, or Fusion Pro engraver, enabling seamless operation and precise control. This guide provides step-by-step instructions for safely removing and installing a new control module to ensure optimal performance. Following these procedures will help you maintain your engraver’s (...)

04/04/2025

Manipulating Clip Art to Create Unique Designs

How can I change a piece of clipart so it will engrave well?

One of the most common challenges we hear from customers has absolutely nothing to do with lasers. Instead, we hear a lot of laser operators looking for unique and creative artwork they can use to create samples or custom projects for customers. If your customer doesn’t supply you with a (...)

04/07/2025

Beam Combiner Replacement – Fusion Pro

How do I replace the beam combiner in my Fusion Pro machine?

Dual-source machines are equipped with both CO2 and Fiber lasers. To enable these lasers to work in unison, their beams must be combined, which is achieved through a component known as the beam combiner. This optic allows the CO2 laser to pass through while reflecting the Fiber laser. Although it’s (...)

04/04/2025

Focus Lens 101

How does the focus lens work on the laser?

This Technical Library article discusses the purpose of the focus lens as well as guidelines for using lenses of different sizes for various projects. What does a focus lens do? A laser beam emanating from the laser tube is typically around one-quarter of an inch (240 thousandths) in diameter. This (...)

12/31/2025

Fusion Pro

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My Artwork isn’t showing up in the Epilog Dashboard

Manual Focus Gauge Calibration – Fusion Maker, Edge, Pro

How to Replace the X-Axis Motor Driver: Step-by-Step Guide

Generating Machine Logs

Laser Alignment (Large Aperture Optics) – Fusion Pro

Large Aperture Optics Replacement – Fusion Pro

Cleaning Procedures – Fusion Maker, Edge, and Pro

CO2 Laser Replacement Checklist / Low Output

Control Module Replacement – Fusion Edge, Maker, Pro

Manipulating Clip Art to Create Unique Designs

Beam Combiner Replacement – Fusion Pro

Focus Lens 101