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Service and Repair

Mini / Helix

Service and Repair

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Accessories (0) Calibrations (5) Cameras (0) Chassis (1) Cleaning (5) Control / Circuit Boards (5) Laser Source (8) Optics (1) Power / Electrical (2) Table / Grid (7) Troubleshooting (2) X-Axis (8) Y-Axis (4)

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Accessories (0) Calibrations (5) Cameras (0) Chassis (1) Cleaning (5) Control / Circuit Boards (5) Laser Source (8) Optics (1) Power / Electrical (2) Table / Grid (7) Troubleshooting (2) X-Axis (8) Y-Axis (4)

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Laser Alignment – Mini / Helix MT

Laser Alignment – Mini / Helix MT

How do I align the Mini/Helix MT laser?

Proper laser alignment is essential to maintain the precision and performance of your Epilog Mini or Helix laser system. Over time, factors such as power inconsistencies, fading in specific areas of the engraving table, or component replacement—like the laser tube or mirrors—can lead to misalignment. This guide provides a detailed, (...)

Laser Installation – FiberMark

Laser Installation – FiberMark

How do I replace the laser on the FiberMark?

Please find the attachment for an in-depth description.

Laser Tube Install – Mini / Helix

Laser Tube Install – Mini / Helix

How do I replace the laser tube in my Epilog Mini or Helix?

Machine Types: Epilog Mini 18/24 and Helix Tools needed: Phillips head screwdriver #1 Turn offand unplug the laser system. Facing the back of the machine, remove the 9 screws using the Phillips head screwdriver on the back panel. The laser tube is silver in color and sits directly above the (...)

Low Output – Mini/Helix

Low Output – Mini/Helix

What should I do if I'm experiencing low laser output on my Mini / Helix system?

Whenever there is a perceived loss of power, it could be caused by dirty or damaged optics, bad laser beam alignment or a focus or table level issue. Below you can find links to instructions on checking and leveling the table as well as checking and fixing the alignment of (...)

Manual Focus Gauge Calibration – FiberMark

Manual Focus Gauge Calibration – FiberMark

How do I set the manual focus gauge on the FiberMark?

The attachment outlines the manual focus gauge calibration procedure for the FiberMark 24×12 engraver.

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

Optics Replacement – Mini/Helix

Optics Replacement – Mini/Helix

How do I replace the lens in my Helix and Mini?

This guide provides step-by-step instructions for replacing the carriage, steering, and periscope optics in your laser system. Follow the outlined procedures carefully to ensure proper installation and alignment. Always handle optics with care and refer to the provided alignment links after replacement to maintain optimal performance. Replacing Carriage Optics Move (...)

Purchase or Print a New Laser Alignment Target

Purchase or Print a New Laser Alignment Target

Where can I buy or print out a new target for aligning my laser beam?

Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)

Replacing the Display / Keypad

Replacing the Display / Keypad

Replace your machine's display panel/keypad.

Remove Side Panels Remove the left side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove the right side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove (...)

Restore Accuracy: Replacing the X-Axis Encoder Strip

Restore Accuracy: Replacing the X-Axis Encoder Strip

How do I replace the X-Axis encoder strip for my Epilog Mini, Helix, or FiberMark?

Estimated time: 20–30 minutes • Skill: Basic This guide explains how to replace the encoder strip and reader assembly on the Epilog Mini, Helix, or FiberMark laser system. The encoder strip is the thin clear plastic strip that the encoder reader reads to determine X-Axis position; replacing it restores reliable (...)

Setting Manual Focus and Auto Focus on the Mini/Helix

Setting Manual Focus and Auto Focus on the Mini/Helix

How do I set manual and auto focus on my Epilog Mini or Helix?

Proper focus calibration is essential for achieving consistent and high-quality results when using laser engraving machines. This step-by-step guide outlines the process for adjusting the autofocus on Epilog Mini 18/24 and Helix machines using a 4×4 piece of anodized aluminum. By following these instructions carefully, users can ensure that their (...)

Silent Fans Install – Mini / Helix

Silent Fans Install – Mini / Helix

How do I install the Super-Silent Fans in my Mini or Helix?

This procedure outlines the steps for removing and replacing the fan panel in your laser engraver. The fan panel is an essential component in maintaining proper airflow and cooling for the laser tube, ensuring the longevity and performance of the engraver. This guide will walk you through the disconnection of (...)

Squaring the Ruler Guides

Squaring the Ruler Guides

How do I realign the ruler guides on my Mini or Helix?

Machine Types: Epilog Mini 18/24, Helix If your rulers have been moved accidentally or on purpose and you would like to return them to their original positioning, and by following these simple steps it will walk you through the process. Turn Power off. Place a 2 inch strip of masking (...)

Table Belt Install – Mini / Helix

Table Belt Install – Mini / Helix

How do I replace the Helix Z-belt?

Please find the attachment for an in-depth description.

X-Axis Assembly Install – FiberMark

X-Axis Assembly Install – FiberMark

How do I remove the FiberMark X-axis assembly?

Estimated time: 30–45 minutes • Skill: Intermediate This guide explains how to remove and reinstall the X-Axis assembly on the Epilog FiberMark laser engraver. Removing the X-Axis rail is necessary for tasks such as replacing the X-Axis belt or servicing the bearing guard on the underside of the rail. You’ll (...)

X-Axis Assembly Replacement

X-Axis Assembly Replacement

Replace the gantry that runs across the x-axis of your machine.

Remove Side Panels Shut off the laser and remove the power cord from the machine. Remove the left side panel by loosening the four screws on its main face, as well as the two screws on the back. Remove the right side panel by loosening the four screws on its (...)

X-Axis Belt Replacement – Mini / Helix

X-Axis Belt Replacement – Mini / Helix

How do I replace the x-axis belt on my Mini?

Estimated time: 15–20 minutes • Skill: Basic This guide walks you step-by-step through replacing the X-Axis belt on an Epilog Mini or Helix laser engraver. Follow each instruction carefully to ensure proper installation and avoid damaging your machine. Always power off and unplug the engraver before beginning. To complete this (...)

X-Axis Encoder Reader Install – Mini / Helix

X-Axis Encoder Reader Install – Mini / Helix

How do I replace the Mini/Helix X-axis encoder reader?

This article provides step-by-step instructions for replacing the X-axis encoder read head in Epilog Laser engravers, specifically for the Mini 18×12, Mini 24×12, and Helix 24×18 models. The procedure outlined below will guide you through the necessary steps to successfully replace the read head, ensuring that the X-axis system functions (...)

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