Service and Repair

Cleaning the Focusing Lens Optics The mirrors in the periscope housing are enclosed, and will likely require cleaning less often than the other components of the optics system. Let’s start by jogging the laser assembly toward the front of the machine for access to the optics, then we’ll turn off (...)

Cleaning Your Optics

Cleaning your lens and mirrors is an essential part of routine maintenance.

Please find the attachment for an in-depth description.

CO2 Laser Alignment – Fusion Pro 32 & 48

How do I align the CO2 laser in the Fusion Pro 32 and 48?

Having to continually reduce speed and increase power can indicate low output from the laser. This document will help identify a low output laser tube on a 17000 Maker, Edge, or Pro machine. Checklist Optics Alignment Focus Reference Engraving Download the sample file below. Reference Engraving Open the file and (...)

CO2 Laser Replacement Checklist / Low Output

This guide will assist you in diagnosing and resolving low output issues with your 17000 series laser system.

04/04/2025

CO2 Laser Replacement Checklist / No Output

This guide will assist you in diagnosing and resolving no output issues with your 17000 series laser system.

These items should be checked before replacing a CO2 laser tube with no output. If the laser has been inactive for more than one (1) month, follow the Extended Cold Start Guide first. The goal of this document is to determine the operational status of the CO2 laser in a (...)

09/27/2024

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

The control module is a crucial component of your Fusion Maker, Fusion Edge, or Fusion Pro engraver, enabling seamless operation and precise control. This guide provides step-by-step instructions for safely removing and installing a new control module to ensure optimal performance. Following these procedures will help you maintain your engraver’s (...)

Control Module Replacement – Fusion Edge, Maker, Pro

04/04/2025

This document provides a step-by-step guide on how to replace the control board in your laser system. Replacing the control board is a crucial process that ensures your laser operates efficiently and reliably. Follow these instructions carefully to safely remove the old control board and install the new one, getting (...)

Control Module Replacement – Fusion Pro 32 & 48

How do I replace the control module in the Fusion Pro 32 and 48?

10/03/2024

Edge Stand Assembly

How do I build my Edge Laser stand?

The Fusion Edge Stand is an essential accessory designed to support your laser system with stability and ease of mobility. Whether you’re setting up a new machine or replacing an existing stand, this guide provides step-by-step instructions to help you assemble the stand safely and efficiently. By carefully following each (...)

09/27/2024

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

This guide provides step-by-step instructions for performing precise laser alignment on the Fusion Pro CO2 and Fiber laser systems. Proper alignment ensures optimal engraving performance and reduces the risk of hardware damage. Whether you’re troubleshooting a drop in laser power or aligning after maintenance, this document will walk you through (...)

Fiber Alignment – Fusion Pro 32 & 48

How do I align the laser in my Fusion Pro Fiber or Dual source machine.

Fiber laser alignment is a crucial maintenance procedure to ensure the optimal performance of your Fusion Edge and Fusion Pro laser engravers. Over time, misalignment can occur due to regular use, component replacement, or moving the machine to a new location. This guide provides a step-by-step process for checking and (...)

Fiber Laser Alignment

How do I align the fiber laser in the Fusion Maker, Edge, and Pro 24 and 36?

This document outlines the replacement of the fiber laser in the Fusion Maker, Edge, and Pro 24 and 36. After replacing the fiber laser, complete the laser alignment and focus calibration procedures.

Fiber Laser Replacement

How do I replace the fiber laser in the Fusion Maker, Edge, and Pro 24 and 36?

This document outlines the replacement of the fiber laser in the Fusion Pro 32 and 48.

Fiber Laser Replacement – Fusion Pro 32 & 48

How do I replace the fiber laser in the Fusion Pro 32 and 48?

Estimated time: 30–45 minutes • Skill: Intermediate This procedure guides you through removing and installing the Table (Z-Axis) Belt on Fusion Pro 32 & 48 laser systems. Follow these steps to ensure correct belt routing, proper tension, and smooth Z-Axis motion for precise engraving. Z-Axis Belt Removal Power down and (...)

Fixing Table Movement: Replacing the Z-Axis Belt

How to Replace the Table (Z-Axis) Belt

This guide outlines the steps for flashing an SD card for your laser system. A technician must provide the required disc image file to complete this process. Do not proceed without first obtaining the correct file specific to your machine. Flashing SD Cards SD Card Removal Remove the control board (...)

Flashing SD Cards

Learn how to flash an SD card for Epilog Laser systems using Balena Etcher.

06/10/2025

Applies to: Fusion Pro 32 • Fusion Pro 48 This guide provides step-by-step instructions for upgrading the floating backplane board in Fusion Pro 32 and 48 engravers. Designed for models manufactured before mid-2020, this procedure ensures proper installation and configuration of the new backplane board. By following these instructions, you (...)

Floating Backplane Upgrade

How do I install the floating backplane in the Fusion Pro 32 and 48?