Backplane Install – Zing
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Blurry Driver Screen On Windows 10
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Carriage Optics Install – Zing
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Cleaning Your Optics
Remove Side Panel To begin the optics cleaning procedure, shut off the laser and remove the power cord from the machine. Remove the left side panel by removing the three screws on the side of the machine. Remove the screw on the back of the machine. Remove the left side (...)
CO2 Laser Alignment – Zing 24
Estimated time: 60–90 minutes • Skill: Advanced This guide outlines the procedure for aligning the laser beam inside the Epilog Zing 24 engraver. Following these steps will ensure the optics are properly aligned for consistent laser performance and engraving quality. SAFETY GLASSES REQUIRED: Always wear safety glasses or protective eyewear (...)
CO2 Laser Tickle Settings
Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)
Extended Cold Start Guide
Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)
Fixing Table Movement: Replacing the Z-Axis Motor
Preparation Start by lowering the table to the bottom of the machine by pressing focus then the down arrow button. Shut off the laser and remove the power cord from the machine. Inside the machine, move the x-axis assembly to the rear of the machine. Put on the anti-static strap. (...)
Full Guide: Replacing the Laser Assembly
Laser Removal: Lower the table to the bottom of the machine. Turn off the machine. Disconnect the machine from its power source. Remove the four Phillips screws which secure the left-hand side panel. There are three on the side and one on the rear as shown in picture 1a and (...)
Full Guide: Replacing the Laser Assembly
Estimated time: 20–30 minutes • Skill: Intermediate This procedure will guide you through the process of removing and installing the laser assembly in your Epilog Zing 16 laser system. Following these steps ensures proper alignment, secure mounting, and optimal performance of your engraving system. Laser Removal Power down and disconnect (...)
How to Replace the Home Switch (XY PCB) – Zing
This guide will walk you through the replacement of the X/Y Limit PCB on your Zing. The X/Y Limit PCB is located on the right side of your X-Axis rail underneath the right-side panel. Removal Unplug the engraver from its power source. Next, remove the Control Assembly by loosening the (...)
Laser Alignment – Zing
Mark the Laser Alignment Target To begin the laser alignment procedure, in your graphics software, set your page size equal to your machine’s table size and create a small ¼” by ¼” black filled box in the upper right corner of the page, then send it to the laser. Install (...)
Lens Carriage Rollers
Remove Lens Assembly Shut off the laser and remove the power cord from the machine. Move the X-Axis Assembly to the center of the machine and the lens carriage to the center of the table. Loosen the two screws which secure the lens carriage to the belt assembly. As you (...)
My Artwork isn’t showing up in the Epilog Dashboard
Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)
Power Supply Replacement
Option 1: Lower the Table If your machine has power, lower the table to the bottom of the machine by pressing the ‘Focus’ button, then holding the down arrow button. Shut off the laser and remove the power cord from the machine. Option 2: Remove the Table If your machine (...)
Purchase or Print a New Laser Alignment Target
Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)
Quick Guide: Replacing the Control Board
Record Settings If your machine will boot up, we’ll start by writing down some settings that will save you time later. Press the Go and Pointer button at the same time to access the Function Menu and cycle through the headings by pressing the Go button. Write down the Serial (...)
Repairing X-Axis Motion: Replacing the X-Motor
Remove Right Side Panel Shut off the laser and remove the power cord from the machine. Inside the machine, move the x-axis assembly to the rear of the machine. Put on the anti-static strap. Clip the strap on to any metal part of the machine. Always wear the anti-static strap (...)
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