Skip to main content

Advanced Search:

Laser Machines
Support

Laser Machines
Laser Machines

Select your laser from the menu to the right. You'll then be taken to relevant articles, videos, and tutorials for your specific machine.
Fusion Pro

Fusion Edge

Fusion Maker

Fusion Galvo
Mini / Helix

Zing

FiberMark

Fusion / Fusion M2
Legend 36EXT

Legacy

View All
Support
Support + Service

Whether you're facing technical issues or need troubleshooting advice, we're just a message away.

Submit a Ticket

Support

Training

Start your laser engraving journey!

Parts & Accessories

Available online - shop now!

Order Status

Use your ORD number to check the status of your service order.

Submit Payment

Need to pay for an quote? Click here.
Support Resources

Owner's Manuals

Software & Firmware Downloads

Register Your Machine

Remote Session

Support Process

Submit a Ticket

Results Found: 0

Service and Repair

Legend 36EXT

Service and Repair

Subcategories:

Accessories (0) Calibrations (4) Cameras (0) Chassis (0) Cleaning (1) Control / Circuit Boards (2) Laser Source (6) Optics (0) Power / Electrical (1) Table / Grid (1) Troubleshooting (2) X-Axis (8) Y-Axis (3)

Other Categories:

Getting Started
Usage and Operation

Laser Machine:

Filters

Order by:

Service and Repair

Subcategories:

Accessories (0) Calibrations (4) Cameras (0) Chassis (0) Cleaning (1) Control / Circuit Boards (2) Laser Source (6) Optics (0) Power / Electrical (1) Table / Grid (1) Troubleshooting (2) X-Axis (8) Y-Axis (3)

Other Categories:

Getting Started
Usage and Operation

Laser Machine:

Articles: 28 items found

View:

Order by

Title (A-Z)

Autofocus Plunger Replacement – Legend 36EXT

Autofocus Plunger Replacement – Legend 36EXT

This document provides detailed instructions on replacing the autofocus sensor in a legend 36 EXT

This document outlines the step-by-step procedure for replacing the Auto Focus sensor on the Epilog Legend EXT laser system. Before beginning, make sure the machine is powered off to ensure safety during the process. Familiarity with the X-carriage assembly is recommended; refer to the exploded view diagram for part identification (...)

Blurry Driver Screen On Windows 10

Blurry Driver Screen On Windows 10

Why am I seeing a blurry driver screen on my Windows 10 High-Resolution Display?

Please find the attachment for an in-depth description

Cleaning Procedures – Legend 36EXT

Cleaning Procedures – Legend 36EXT

This procedure outlines the recommended steps for cleaning the Epilog Legend 36EXT laser system. Regular cleaning is essential to maintain optimal performance, extend the life of mechanical and optical components, and ensure high-quality engraving and cutting results. This guide covers key areas such as lenses, mirrors, motion components, fans, and (...)

CO2 Laser Tickle Settings

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

Encoder Reader Installation

Encoder Reader Installation

How do I install the encoder reader on my 36EXT?

This procedure outlines the steps necessary to replace the X-axis encoder reader on the Legend EXT machine. The X-axis encoder reader is a crucial component for accurate movement tracking of the lens carriage assembly. Over time, this part may need maintenance or replacement to ensure continued precision and smooth operation (...)

Encoder Strip Install

Encoder Strip Install

How do I install the encoder strip in my 36EXT?

The attached document will guide you through replacing the encoder strip on a 36EXT.

Extended Cold Start Guide

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

Laser Alignment – Legend 36EXT

Laser Alignment – Legend 36EXT

How do I align the laser in my 36EXT?

Please find the attachment for an in-depth description.

Laser Replacement – Legend 36EXT

Laser Replacement – Legend 36EXT

This article explains how to replace the CO2 laser tube in a Legend 36EXT.

This document provides step-by-step instructions for replacing the laser tube in the Epilog Legend EXT laser system. To ensure safety and prevent electrical hazards, disconnect the machine from its power source before beginning this procedure. Proper handling during removal and installation is essential to avoid damage to components. For alignment (...)

Laser Troubleshooting Guide: Replacing the Safety Interlocks

Laser Troubleshooting Guide: Replacing the Safety Interlocks

How do I replace the safety interlocks on the Legend 36EXT.

Estimated time: 15–20 minutes • Skill: Beginner This guide outlines the procedure for replacing the window and door interlocks on an Epilog Legend 36 EXT laser system. These safety interlocks are designed to prevent the laser from firing when access panels are open. If they are damaged or not functioning (...)

Linear Guide (IKO) Replacement – Legend 36EXT

Linear Guide (IKO) Replacement – Legend 36EXT

How do I replace the linear guide in my Legend 36EXT?

This document outlines the step-by-step procedure for replacing the X-Axis linear rail assembly (bearing set) on the Epilog Legend EXT laser system. The linear rail is responsible for guiding the X-Axis carriage assembly smoothly and accurately across the engraving area. Over time, wear or damage to the rail can affect (...)

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork isn’t showing up in the Epilog Dashboard

My Artwork Isn’t Showing Up in the Epilog Dashboard and the Run Time Says 0:00?

Explanation of the Symptoms When encountering this issue, you may see something similar to the image below—here we can see the artwork in the preview thumbnail, but the artwork does not appear in the work area: However, if zoomed out, we can see that the artwork did transfer to the (...)

Perpendicular Alignment – Legend 36EXT

Perpendicular Alignment – Legend 36EXT

How do I correct the perpendicular alignment on the Legend 36EXT

This procedure details how to correct the alignment on the Epilog EXT laser system to ensure the Red Dot pointer, and ultimately the laser beam, is perpendicular to the engraving table. Accurate perpendicular alignment is critical for producing clean, precise vector cuts. Before starting, it’s essential to complete the EXT (...)

Power Supply Replacement – Legend 36EXT

Power Supply Replacement – Legend 36EXT

This document details how to replace the power supply in a legend 36 EXT.

This document provides detailed instructions for replacing the power supply in the Epilog EXT laser system. To ensure safety and prevent electrical shock or equipment damage, always disconnect the power cord from the machine before beginning the procedure. Follow each step carefully to remove the existing power supply and install (...)

Purchase or Print a New Laser Alignment Target

Purchase or Print a New Laser Alignment Target

Where can I buy or print out a new target for aligning my laser beam?

Accurate laser alignment is essential to achieving clean, precise engraving and cutting results. Over time, alignment targets can wear out or become damaged, which may impact the performance of your laser system. To help maintain optimal accuracy, replacement laser alignment targets are available and easy to obtain. You can purchase (...)

Quick Guide: Replacing the Control Board

Quick Guide: Replacing the Control Board

How to replace the control board on a Legend 36 EXT.

Estimated time: 20–30 minutes • Skill: Intermediate This procedure will guide you through the process of removing and replacing the main controller board in a Legend EXT laser system. Following these steps ensures safe handling of sensitive electronics, proper reconnection, and minimal downtime after installation. Important: Always wear the included (...)

Reducer Pulley Replacement – Legend 36EXT

Reducer Pulley Replacement – Legend 36EXT

This article explains how to replace the reducer pulley in the Legend 36EXT

This guide provides step-by-step instructions for replacing the Y axis reducer pulley on the Legend 36EXT laser engraver. Proper maintenance and component replacement help ensure optimal performance and prolong the life of your machine. Please follow all steps carefully, and use the recommended tools for safety and accuracy. Procedure: Turn (...)

RF Unit Replacement – Legend 36EXT

RF Unit Replacement – Legend 36EXT

How do I replace the RF unit in my Legend 36EXT?

This document outlines the step-by-step procedure for replacing the RF (radio frequency) unit in the Epilog Legend EXT laser system. The RF unit is a vital component of the laser’s operation, and proper replacement is necessary to ensure consistent performance and reliability. Before beginning, power off the machine and disconnect (...)

1
2

Need additional help?

Submit a ticket with our Technical Support Team

Submit a Ticket

Product

Product Line
Applications
Start a Laser Business

Support

Support Center
Submit a Ticket
Shop Parts & Accessories

Company

About Us
Careers
Contact Us
Find Your Rep

Sign up for our Newsletter

"*" indicates required fields

X/Twitter

This field is for validation purposes and should be left unchanged.

First name*

Last name*

Email

Epilog is proud to be an American company. Since 1988 we have been designing, engineering, and supporting our laser machines in Golden, Colorado.

© Epilog Laser | All Rights Reserved. | Privacy Policy | Support

English

Deutsch
Español
Français