Service and Repair Archives

Adjusting the Top Door Bumpers to Resolve Interlock Issues

Estimated time: 10–15 minutes • Skill: Beginner This procedure describes how to correctly adjust the top door bumpers so the top door interlocks remain fully engaged during machine operation. This adjustment should only be performed if the machine is reporting top-door interlock faults after verifying that the doors close properly. (...)

11/20/2025

Adjusting the X-Axis Belt Tracking

Estimated time: 30-45 minutes • Skill: Advanced This procedure outlines the proper method for adjusting belt tracking on the belt control version of the X-Axis rail. Correct belt alignment ensures stable belt tracking, smooth carriage travel, and optimal engraving performance. Warning: Only perform this procedure if absolutely necessary. Improper belt (...)

11/19/2025

Pro 24, Pro 36

Air Assist Tubing Replacement – Fusion Maker, Edge, Pro 24 & 36

How do I replace the air assist tubing in the Fusion Maker, Edge, and Pro 24 and 36?

The Air Assist (AA) Tubing in your engraver plays a crucial role in ensuring optimal performance by directing a stream of air to the engraving area. Over time, this tubing may wear out or become damaged, necessitating a replacement. This guide provides a step-by-step process for safely removing and installing (...)

09/24/2024

Applying Thermal Compound to Large Aperture Fusion Pro Optics

On the large aperture Fusion Pro systems, the optics are designed with a thermal compound applied between the mirror and its holder. Replacement mirrors include this compound pre-applied to the backside of the mirror. For routine cleaning and maintenance, additional thermal compound is not required-the existing layer remains sufficient for (...)

07/11/2025

Pro 32, Pro 48

Autofocus Repair Guide: Replacing the Autofocus Plunger (AFP)

How do I replace the autofocus plunger in the Fusion Pro 32 and 48?

Estimated time: 15–20 minutes • Skill: Beginner This procedure will guide you through the process of removing and replacing the Autofocus Plunger (AFP) assembly on your laser system. The AFP is a critical component used to automatically set the correct focus distance between the laser head and the material surface. (...)

09/24/2024

Pro 24, Pro 36

Autofocus Switch Replacement – Fusion Maker, Edge, Pro 24 & 36

How do I replace the autofocus switch in the Fusion Maker, Edge, and Pro 24 and 36?

This procedure outlines the steps required to safely and effectively replace the Autofocus Switch on the Fusion Maker, Edge, and Pro, laser system. The Autofocus Switch is a critical component responsible for maintaining the proper focal distance during operation. This document provides detailed instructions to ensure proper removal, and installation (...)

05/07/2025

Pro 48

Autofocus Switch Replacement – Pro 48 (Large Aperture)

This guide provides step-by-step instructions for replacing the Autofocus Switch in a large aperture Fusion Pro 48 laser system. It includes all necessary removal and installation steps, along with the required tools and parts. Be sure to follow safety precautions and power off the machine before beginning any maintenance work. (...)

05/30/2025

Pro 24, Pro 36

Backplane Board Replacement

How do I replace the backplane board in the Fusion Pro 24 and 36?

This document provides step-by-step instructions for the removal and installation of the backplane board for Fusion Pro 24 & 36 engravers. It includes all the necessary parts, tools, and materials required for the process, as well as detailed guidance on disconnecting electrical components, handling the board with care, and reassembling (...)

09/24/2024

Pro 32, Pro 48

Backplane Board Replacement – Fusion Pro 32 & 48

How do I replace the backplane board in the Fusion Pro 32 and 48?

This document outlines the replacement of the backplane board in the Fusion Pro 32 and 48.

09/24/2024

Beam Combiner Replacement – Fusion Pro

How do I replace the beam combiner in my Fusion Pro machine?

Dual-source machines are equipped with both CO2 and Fiber lasers. To enable these lasers to work in unison, their beams must be combined, which is achieved through a component known as the beam combiner. This optic allows the CO2 laser to pass through while reflecting the Fiber laser. Although it’s (...)

11/06/2024

Blurry Driver Screen On Windows 10

Why am I seeing a blurry driver screen on my Windows 10 High-Resolution Display?

Please find the attachment for an in-depth description

09/24/2024

Pro 48, Pro 32

Camera Cable Replacement

Learn how to replace the camera cables on your Fusion Pro laser system in this step-by-step video guide.

07/17/2025

Pro 24, Pro 36

Carriage Camera Replacement – Fusion Pro 24 & 36

How do I replace the carriage camera in the Fusion Pro 24 and 36?

This document outlines the replacement of the carriage camera assembly in the Fusion Pro 24 and 36.

09/24/2024

CO2 Laser Replacement Checklist / Low Output

This guide will assist you in diagnosing and resolving low output issues with your 17000 series laser system.

Having to continually reduce speed and increase power can indicate low output from the laser. This document will help identify a low output laser tube on a 17000 Maker, Edge, or Pro machine. Checklist Optics Alignment Focus Reference Engraving Download the sample file below. Reference Engraving Open the file and (...)

04/04/2025

CO2 Laser Replacement Checklist / No Output

This guide will assist you in diagnosing and resolving no output issues with your 17000 series laser system.

These items should be checked before replacing a CO2 laser tube with no output. If the laser has been inactive for more than one (1) month, follow the Extended Cold Start Guide first. The goal of this document is to determine the operational status of the CO2 laser in a (...)

09/27/2024

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

09/24/2024

Pro 24, Pro 36

Control Module Replacement – Fusion Edge, Maker, Pro

The control module is a crucial component of your Fusion Maker, Fusion Edge, or Fusion Pro engraver, enabling seamless operation and precise control. This guide provides step-by-step instructions for safely removing and installing a new control module to ensure optimal performance. Following these procedures will help you maintain your engraver’s (...)

04/04/2025

Pro 32, Pro 48

Control Module Replacement – Fusion Pro 32 & 48

How do I replace the control module in the Fusion Pro 32 and 48?

This document provides a step-by-step guide on how to replace the control board in your laser system. Replacing the control board is a crucial process that ensures your laser operates efficiently and reliably. Follow these instructions carefully to safely remove the old control board and install the new one, getting (...)

10/03/2024

Edge Stand Assembly

How do I build my Edge Laser stand?

The Fusion Edge Stand is an essential accessory designed to support your laser system with stability and ease of mobility. Whether you’re setting up a new machine or replacing an existing stand, this guide provides step-by-step instructions to help you assemble the stand safely and efficiently. By carefully following each (...)

09/27/2024

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

09/24/2024

Service and Repair

Fusion Pro